Laura A Torok

6300 San Mateo Blvd northeast, Albuquerque, NM 87109

Financial Services

Citi
Senior Processor
Citi Oct 2012 - Jul 2017
Mortgage Loan Coordinator and Personal Processor
Mainstreet Ventures Reservations & Concierge Department Nov 1, 2008 - Sep 1, 2012
Supervisor

Central Michigan University 2014 - 2016
Master of Science, Masters Eastern Michigan University 2005 - 2010
Bachelors, Anthropology

Mortgage Banking
Customer Service
Customer Satisfaction
Residential Mortgages
Mortgage Servicing
Organization
Marketing Communications
Communication Skills
Computer Proficiency
Training
Employee Training
Leadership
Organizational Leadership
Time Management
Management
Marketing
Facebook
Sales
Event Management
Microsoft Excel
Loans
Telephone Skills
Mortgage Lending
Call Centers
Customer Experience
Analysis
Restaurants
Banking
Microsoft Office
Powerpoint
Microsoft Word
Process Improvement

Cooking
Outdoors
Scott (My Cat)
Reading
Hiking
Camping
Music
Grilling
Movies

Lansing, MI

Insurance

Accident
Customer Service
Auditor
Quality Assurance
Insurance
Mba
Cqa