Resumes
Resumes
Technical Customer Success Manager
View pageLocation:
Frisco, TX
Industry:
Insurance
Work:
Nice Systems
Technical Customer Success Manager
Liberty Mutual Insurance Jun 1, 2015 - Jan 2020
Customer Service Team Manager
Liberty Mutual Insurance Sep 2011 - Mar 2013
Business Analyst Ii
Liberty Mutual Insurance Apr 2010 - Sep 2011
Business Analyst I
Liberty Mutual Insurance Apr 2008 - Apr 2010
Customer Service Supervisor
Technical Customer Success Manager
Liberty Mutual Insurance Jun 1, 2015 - Jan 2020
Customer Service Team Manager
Liberty Mutual Insurance Sep 2011 - Mar 2013
Business Analyst Ii
Liberty Mutual Insurance Apr 2010 - Sep 2011
Business Analyst I
Liberty Mutual Insurance Apr 2008 - Apr 2010
Customer Service Supervisor
Education:
Davenport University 2013 - 2016
Master of Business Administration, Masters, Business Administration, Management Davenport University 2002 - 2012
Bachelors, Bachelor of Business Administration, Marketing, Management
Master of Business Administration, Masters, Business Administration, Management Davenport University 2002 - 2012
Bachelors, Bachelor of Business Administration, Marketing, Management
Skills:
Insurance
Property and Casualty Insurance
Process Improvement
Customer Service
Call Centers
Training
Leadership
General Insurance
Business Analysis
Casualty
Management
Team Building
Claim
Access
Coaching
Underwriting
Liability
Umbrella Insurance
Employee Benefits
Risk Management
Vendor Management
Customer Satisfaction
Microsoft Office
Business Process Improvement
Customer Retention
Microsoft Excel
Time Management
Microsoft Word
Problem Solving
Analytical Skills
Contact Centers
Workers Compensation
Commercial Lines
Visio
Analysis
Strategic Planning
Property and Casualty Insurance
Process Improvement
Customer Service
Call Centers
Training
Leadership
General Insurance
Business Analysis
Casualty
Management
Team Building
Claim
Access
Coaching
Underwriting
Liability
Umbrella Insurance
Employee Benefits
Risk Management
Vendor Management
Customer Satisfaction
Microsoft Office
Business Process Improvement
Customer Retention
Microsoft Excel
Time Management
Microsoft Word
Problem Solving
Analytical Skills
Contact Centers
Workers Compensation
Commercial Lines
Visio
Analysis
Strategic Planning
Interests:
Economic Empowerment
Environment
Human Rights
Animal Welfare
Health
Environment
Human Rights
Animal Welfare
Health
Languages:
English
Certifications:
Certified Manager
Property & Casualty License
Cogito Certified Professional - Level 1 Cogician
Institute of Certified Professional Managers
Texas Department of Insurance
Indiana Department of Insurance
Property & Casualty License
Cogito Certified Professional - Level 1 Cogician
Institute of Certified Professional Managers
Texas Department of Insurance
Indiana Department of Insurance