Resumes
Resumes
Yajhaira Santos Newark, NJ
View pageWork:
Auntie Anne's
Jun 2014 to 2000
Supervisor
2ND Home Adult Day Care
Newark, NJ
Dec 2013 to Feb 2014
Medical Assistant/Extern
Newark International Airport
Jan 2013 to Jun 2013
Cashier
YAJHAIRA SANTOS 377 North 7th Street Newark, NJ 07107 (973) 960-3968 [email protected] ______________________________... OBJECTIVE: To be an active employee who contributes to the Mission, Vision, and Values of the company, and to interact, on a professional level with other employees. To give excellent performance, and to translate my experience, knowledge, skills and abilities into value for the organization. EDUCATION: Newark Tech High School Newark, NJ 09/2004 - 06/2008 Shop Business Computer Drake College of Business Newark, NJ 06/2013 - 02/2014 Medical Office Technology-Certificate Clinical courses; Clinical Medical Assisting, Phlebotomy, Electrocardiography Administrative courses; Medical Terminology, Medical Billing and Coding, Introduction to Windows, Medical Office Management, Computer Keyboarding. EXPERIENCE: Famouse Famiglia Pizzeria Newark International Airport 11/2007 - 01/2009 Cashier In charge of resolving all queries positively and to the customers satisfaction. Assisting customers in making a decision about a product or service to buy. Responsible for the operational management of the kitchen. Ensuring the kitchen is a safe environment to work in. Prepare and present dishes so they are ready on time. Executive Care Newark, NJ 02/2010- 01/2012 Home Health Aide Welcomed visitors by greeting them, in person or on the telephone. Added all new patients in the system, updated and maintained information keeping patients confidentiality. Maintained, schedule and confirmed daily/weekly appointments for all patients. Recorded patients medical history, vital statistics and information such as test results in medical records. Responsible for filing patients charts, faxing and mailing as needed as well as updated patients medical records. Assisted Doctor with medical procedures as well as collected blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing. Airport caf Newark International Airport 01/2013 - 06/2013 Cashier Responding to all requests for information/enquiries quickly in a pleasant manner. Solving customer service problems. Logging, processing and progress chasing outstanding enquiries. Getting an encouraging feedback from customers on the service they have received. 2ND Home Adult Day Care Newark, NJ 12/2013- 02/2014 Medical Assistant/Extern Accompanied patient to doctors offices and on other trips outside the home, providing transportation, assistance and companionship Supervised clients at mealtimes ensuring satisfactory intake of nutrition consistent with their preferences and needs Organized and assisted with social and therapeutic activities offered to clients on a daily bases Undertook generic cleaning duties after activities were completed as requested Monitored patients safety while program in session and report to Administrator any harmful/dangerous situations Auntie Annes Newark, NJ 06/2014 - Present Supervisor. Cashier. Making inventory, ordering all the product that I need for the store. Making the schedule for the other employee. Resaving the food order making sure everything I order is on time. Keeping the store organized. Keeping my team happy with a great job environment. Giving my manager ideas, to increase your customer service. SKILLS Microsoft Office Suite, Windows XP, 40 WPM, Medisoft, Bilingual (English & Spanish), Excellent Communication and Customer Service Skills. REFERENCE: Executive Care
Newark, NJ
Feb 2010 to Jan 2012
YAJHAIRA SANTOS 377 North 7th Street Newark, NJ 07107 (973) 960-3968 [email protected] ______________________________... OBJECTIVE: To be an active employee who contributes to the Mission, Vision, and Values of the company, and to interact, on a professional level with other employees. To give excellent performance, and to translate my experience, knowledge, skills and abilities into value for the organization. EDUCATION: Newark Tech High School Newark, NJ 09/2004 - 06/2008 Shop Business Computer Drake College of Business Newark, NJ 06/2013 - 02/2014 Medical Office Technology-Certificate Clinical courses; Clinical Medical Assisting, Phlebotomy, Electrocardiography Administrative courses; Medical Terminology, Medical Billing and Coding, Introduction to Windows, Medical Office Management, Computer Keyboarding. EXPERIENCE: Famouse Famiglia Pizzeria Newark International Airport 11/2007 - 01/2009 Cashier In charge of resolving all queries positively and to the customers satisfaction. Assisting customers in making a decision about a product or service to buy. Responsible for the operational management of the kitchen. Ensuring the kitchen is a safe environment to work in. Prepare and present dishes so they are ready on time. Executive Care Newark, NJ 02/2010- 01/2012 Home Health Aide Welcomed visitors by greeting them, in person or on the telephone. Added all new patients in the system, updated and maintained information keeping patients confidentiality. Maintained, schedule and confirmed daily/weekly appointments for all patients. Recorded patients medical history, vital statistics and information such as test results in medical records. Responsible for filing patients charts, faxing and mailing as needed as well as updated patients medical records. Assisted Doctor with medical procedures as well as collected blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing. Airport caf Newark International Airport 01/2013 - 06/2013 Cashier Responding to all requests for information/enquiries quickly in a pleasant manner. Solving customer service problems. Logging, processing and progress chasing outstanding enquiries. Getting an encouraging feedback from customers on the service they have received. 2ND Home Adult Day Care Newark, NJ 12/2013- 02/2014 Medical Assistant/Extern Accompanied patient to doctors offices and on other trips outside the home, providing transportation, assistance and companionship Supervised clients at mealtimes ensuring satisfactory intake of nutrition consistent with their preferences and needs Organized and assisted with social and therapeutic activities offered to clients on a daily bases Undertook generic cleaning duties after activities were completed as requested Monitored patients safety while program in session and report to Administrator any harmful/dangerous situations Auntie Annes Newark, NJ 06/2014 - Present Supervisor. Cashier. Making inventory, ordering all the product that I need for the store. Making the schedule for the other employee. Resaving the food order making sure everything I order is on time. Keeping the store organized. Keeping my team happy with a great job environment. Giving my manager ideas, to increase your customer service. SKILLS Microsoft Office Suite, Windows XP, 40 WPM, Medisoft, Bilingual (English & Spanish), Excellent Communication and Customer Service Skills. REFERENCE: CHHA
Famouse Famiglia Pizzeria
Nov 2007 to Jan 2009
Cashier/Customer Service
Jun 2014 to 2000
Supervisor
2ND Home Adult Day Care
Newark, NJ
Dec 2013 to Feb 2014
Medical Assistant/Extern
Newark International Airport
Jan 2013 to Jun 2013
Cashier
YAJHAIRA SANTOS 377 North 7th Street Newark, NJ 07107 (973) 960-3968 [email protected] ______________________________... OBJECTIVE: To be an active employee who contributes to the Mission, Vision, and Values of the company, and to interact, on a professional level with other employees. To give excellent performance, and to translate my experience, knowledge, skills and abilities into value for the organization. EDUCATION: Newark Tech High School Newark, NJ 09/2004 - 06/2008 Shop Business Computer Drake College of Business Newark, NJ 06/2013 - 02/2014 Medical Office Technology-Certificate Clinical courses; Clinical Medical Assisting, Phlebotomy, Electrocardiography Administrative courses; Medical Terminology, Medical Billing and Coding, Introduction to Windows, Medical Office Management, Computer Keyboarding. EXPERIENCE: Famouse Famiglia Pizzeria Newark International Airport 11/2007 - 01/2009 Cashier In charge of resolving all queries positively and to the customers satisfaction. Assisting customers in making a decision about a product or service to buy. Responsible for the operational management of the kitchen. Ensuring the kitchen is a safe environment to work in. Prepare and present dishes so they are ready on time. Executive Care Newark, NJ 02/2010- 01/2012 Home Health Aide Welcomed visitors by greeting them, in person or on the telephone. Added all new patients in the system, updated and maintained information keeping patients confidentiality. Maintained, schedule and confirmed daily/weekly appointments for all patients. Recorded patients medical history, vital statistics and information such as test results in medical records. Responsible for filing patients charts, faxing and mailing as needed as well as updated patients medical records. Assisted Doctor with medical procedures as well as collected blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing. Airport caf Newark International Airport 01/2013 - 06/2013 Cashier Responding to all requests for information/enquiries quickly in a pleasant manner. Solving customer service problems. Logging, processing and progress chasing outstanding enquiries. Getting an encouraging feedback from customers on the service they have received. 2ND Home Adult Day Care Newark, NJ 12/2013- 02/2014 Medical Assistant/Extern Accompanied patient to doctors offices and on other trips outside the home, providing transportation, assistance and companionship Supervised clients at mealtimes ensuring satisfactory intake of nutrition consistent with their preferences and needs Organized and assisted with social and therapeutic activities offered to clients on a daily bases Undertook generic cleaning duties after activities were completed as requested Monitored patients safety while program in session and report to Administrator any harmful/dangerous situations Auntie Annes Newark, NJ 06/2014 - Present Supervisor. Cashier. Making inventory, ordering all the product that I need for the store. Making the schedule for the other employee. Resaving the food order making sure everything I order is on time. Keeping the store organized. Keeping my team happy with a great job environment. Giving my manager ideas, to increase your customer service. SKILLS Microsoft Office Suite, Windows XP, 40 WPM, Medisoft, Bilingual (English & Spanish), Excellent Communication and Customer Service Skills. REFERENCE: Executive Care
Newark, NJ
Feb 2010 to Jan 2012
YAJHAIRA SANTOS 377 North 7th Street Newark, NJ 07107 (973) 960-3968 [email protected] ______________________________... OBJECTIVE: To be an active employee who contributes to the Mission, Vision, and Values of the company, and to interact, on a professional level with other employees. To give excellent performance, and to translate my experience, knowledge, skills and abilities into value for the organization. EDUCATION: Newark Tech High School Newark, NJ 09/2004 - 06/2008 Shop Business Computer Drake College of Business Newark, NJ 06/2013 - 02/2014 Medical Office Technology-Certificate Clinical courses; Clinical Medical Assisting, Phlebotomy, Electrocardiography Administrative courses; Medical Terminology, Medical Billing and Coding, Introduction to Windows, Medical Office Management, Computer Keyboarding. EXPERIENCE: Famouse Famiglia Pizzeria Newark International Airport 11/2007 - 01/2009 Cashier In charge of resolving all queries positively and to the customers satisfaction. Assisting customers in making a decision about a product or service to buy. Responsible for the operational management of the kitchen. Ensuring the kitchen is a safe environment to work in. Prepare and present dishes so they are ready on time. Executive Care Newark, NJ 02/2010- 01/2012 Home Health Aide Welcomed visitors by greeting them, in person or on the telephone. Added all new patients in the system, updated and maintained information keeping patients confidentiality. Maintained, schedule and confirmed daily/weekly appointments for all patients. Recorded patients medical history, vital statistics and information such as test results in medical records. Responsible for filing patients charts, faxing and mailing as needed as well as updated patients medical records. Assisted Doctor with medical procedures as well as collected blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing. Airport caf Newark International Airport 01/2013 - 06/2013 Cashier Responding to all requests for information/enquiries quickly in a pleasant manner. Solving customer service problems. Logging, processing and progress chasing outstanding enquiries. Getting an encouraging feedback from customers on the service they have received. 2ND Home Adult Day Care Newark, NJ 12/2013- 02/2014 Medical Assistant/Extern Accompanied patient to doctors offices and on other trips outside the home, providing transportation, assistance and companionship Supervised clients at mealtimes ensuring satisfactory intake of nutrition consistent with their preferences and needs Organized and assisted with social and therapeutic activities offered to clients on a daily bases Undertook generic cleaning duties after activities were completed as requested Monitored patients safety while program in session and report to Administrator any harmful/dangerous situations Auntie Annes Newark, NJ 06/2014 - Present Supervisor. Cashier. Making inventory, ordering all the product that I need for the store. Making the schedule for the other employee. Resaving the food order making sure everything I order is on time. Keeping the store organized. Keeping my team happy with a great job environment. Giving my manager ideas, to increase your customer service. SKILLS Microsoft Office Suite, Windows XP, 40 WPM, Medisoft, Bilingual (English & Spanish), Excellent Communication and Customer Service Skills. REFERENCE: CHHA
Famouse Famiglia Pizzeria
Nov 2007 to Jan 2009
Cashier/Customer Service
Education:
Drake College of Business
Newark, NJ
2013 to 2014
Diploma in Medical Assistant
Newark Tech High School
Newark, NJ
Sep 2004 to Jun 2008
Business
Newark, NJ
2013 to 2014
Diploma in Medical Assistant
Newark Tech High School
Newark, NJ
Sep 2004 to Jun 2008
Business