Resumes
Resumes
Production Analyst
View pageLocation:
208 Joseph Lake Ct, Saint Augustine, FL 32095
Industry:
Information Technology And Services
Work:
Bel Usa Llc
Production Analyst
Citi Oct 2013 - Jun 2016
Workforce Specialist
Citi Oct 2009 - Oct 2013
Workflow Coordinator
Citi Jul 2008 - Oct 2009
Customer Service Associate
Production Analyst
Citi Oct 2013 - Jun 2016
Workforce Specialist
Citi Oct 2009 - Oct 2013
Workflow Coordinator
Citi Jul 2008 - Oct 2009
Customer Service Associate
Education:
University of North Florida 2005 - 2007
Bachelors, Psychology Broward College 2003 - 2005
Associates, Psychology
Bachelors, Psychology Broward College 2003 - 2005
Associates, Psychology
Skills:
Workforce Management
Avaya Technologies
Ewfm
Intelligent Call Routing
Rta
Customer Service
Microsoft Office
Call Centers
Customer Experience
Performance Management
Business Analysis
Business Process Improvement
Team Leadership
Avaya Technologies
Ewfm
Intelligent Call Routing
Rta
Customer Service
Microsoft Office
Call Centers
Customer Experience
Performance Management
Business Analysis
Business Process Improvement
Team Leadership
Languages:
English
Spanish
Spanish