Resumes
Resumes
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Vice President, Customer Experience
View pageLocation:
1820 Peachtree St northwest, Atlanta, GA 30309
Industry:
Financial Services
Work:
Synchrony Financial
Vice President, Customer Experience
Ge Capital
Multiple Roles In Marketing, Six Sigma Quality and Operations
Vice President, Customer Experience
Ge Capital
Multiple Roles In Marketing, Six Sigma Quality and Operations
Education:
University of Illinois at Chicago 1983 - 1985
Master of Business Administration, Masters, Marketing, Finance Carleton College
Bachelors, Economics
Master of Business Administration, Masters, Marketing, Finance Carleton College
Bachelors, Economics
Skills:
Six Sigma
Leadership
Financial Services
Process Improvement
Cross Functional Team Leadership
Analytics
Business Process Improvement
Strategy
Credit Cards
Vendor Management
Management
Program Management
Portfolio Management
Competitive Analysis
Risk Management
Business Analysis
Crm
Product Management
Outsourcing
Change Management
Customer Experience
Project Portfolio Management
Service Delivery
Call Centers
Segmentation
Relationship Management
Integration
Customer Satisfaction
Credit
Analysis
Black Belt
Banking
Business Process
Business Strategy
Thought Leadership
Team Management
Call Center
Business Transformation
Customer Insight
Operational Excellence
Leadership
Financial Services
Process Improvement
Cross Functional Team Leadership
Analytics
Business Process Improvement
Strategy
Credit Cards
Vendor Management
Management
Program Management
Portfolio Management
Competitive Analysis
Risk Management
Business Analysis
Crm
Product Management
Outsourcing
Change Management
Customer Experience
Project Portfolio Management
Service Delivery
Call Centers
Segmentation
Relationship Management
Integration
Customer Satisfaction
Credit
Analysis
Black Belt
Banking
Business Process
Business Strategy
Thought Leadership
Team Management
Call Center
Business Transformation
Customer Insight
Operational Excellence
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