Resumes
Resumes
Managing Operations In Excellence
View pagePosition:
Manager, Customer Services at Council for Exceptional Children
Location:
Gaithersburg, Maryland
Industry:
Education Management
Work:
Council for Exceptional Children - Arlington, VA since Feb 2012
Manager, Customer Services
LabCorp Jul 2005 - Sep 2010
Regional Operations Manager
KPL - Gaithersburg, MD Oct 2003 - Jun 2005
Customer Service Manager
Dobson Communications 2001 - 2003
Customer Service Manager
Manager, Customer Services
LabCorp Jul 2005 - Sep 2010
Regional Operations Manager
KPL - Gaithersburg, MD Oct 2003 - Jun 2005
Customer Service Manager
Dobson Communications 2001 - 2003
Customer Service Manager
Education:
University of Maryland University College 2011 - 2013
Masters, Distance Education and Management University of Maryland University College 2009 - 2011
Bachelors, Management Studies, Biology, Project Management North Carolina Agricultural and Technical State University 1977 - 1981
Masters, Distance Education and Management University of Maryland University College 2009 - 2011
Bachelors, Management Studies, Biology, Project Management North Carolina Agricultural and Technical State University 1977 - 1981
Manager, Customer Care
View pageLocation:
Washington, DC
Industry:
Executive Office
Work:
Learning Without Tears
Manager, Customer Care
Council For Exceptional Children (Cec) Feb 2012 - Jan 2015
Manager, Customer Services
Labcorp Jul 2005 - Sep 2010
Regional Operations Manager
Kpl Oct 2003 - Jun 2005
Customer Service Manager
Dobson Communications 2001 - 2003
Customer Service Manager
Manager, Customer Care
Council For Exceptional Children (Cec) Feb 2012 - Jan 2015
Manager, Customer Services
Labcorp Jul 2005 - Sep 2010
Regional Operations Manager
Kpl Oct 2003 - Jun 2005
Customer Service Manager
Dobson Communications 2001 - 2003
Customer Service Manager
Education:
University of Maryland - University College 2011 - 2016
Master of Business Administration, Masters, Business Administration, Management University of Maryland - University College 2011 - 2015
Masters, Teaching, Marketing, Business Management, Education University of Maryland - University College Jan 1, 2011 - Dec 31, 2014
University of Maryland Global Campus Jan 1, 2009 - 2011
Bachelors, Management Studies, Project Management North Carolina Agricultural and Technical State University Jan 1, 1977 - Dec 31, 1981
Master of Business Administration, Masters, Business Administration, Management University of Maryland - University College 2011 - 2015
Masters, Teaching, Marketing, Business Management, Education University of Maryland - University College Jan 1, 2011 - Dec 31, 2014
University of Maryland Global Campus Jan 1, 2009 - 2011
Bachelors, Management Studies, Project Management North Carolina Agricultural and Technical State University Jan 1, 1977 - Dec 31, 1981
Skills:
Customer Service
Leadership
Team Building
Management
Process Improvement
Public Speaking
Training
Project Management
Strategic Planning
Program Management
Microsoft Office
Performance Management
Operations Management
Software Documentation
Team Leadership
Data Analysis
Nonprofits
Fundraising
Staff Development
Business Process Improvement
Nonprofit Organizations
Leadership
Team Building
Management
Process Improvement
Public Speaking
Training
Project Management
Strategic Planning
Program Management
Microsoft Office
Performance Management
Operations Management
Software Documentation
Team Leadership
Data Analysis
Nonprofits
Fundraising
Staff Development
Business Process Improvement
Nonprofit Organizations