Resumes
Resumes
Tier 2 Support Analyst At Liveperson
View pagePosition:
Tier 2 Technical Support Analyst and Shift Supervisor at LivePerson
Location:
Atlanta, Georgia
Industry:
Internet
Work:
LivePerson - Atlanta, GA since Jan 2011
Tier 2 Technical Support Analyst and Shift Supervisor
Show Yourself Promotional Products - Sandy Springs, GA Sep 2011 - Dec 2012
Promotions Consultans & Owner
The Intersect Group Jan 2011 - Jul 2011
Technical Support Analyst at LivePerson
Technisource Aug 2010 - Nov 2010
Deskside Support Technician
Spacenet Dec 2007 - Jul 2010
Sr. Technical Support Specialist
Tier 2 Technical Support Analyst and Shift Supervisor
Show Yourself Promotional Products - Sandy Springs, GA Sep 2011 - Dec 2012
Promotions Consultans & Owner
The Intersect Group Jan 2011 - Jul 2011
Technical Support Analyst at LivePerson
Technisource Aug 2010 - Nov 2010
Deskside Support Technician
Spacenet Dec 2007 - Jul 2010
Sr. Technical Support Specialist
Education:
Western Governors University 2009 - 2012
Bachelor of Science, Information Technology Indiana University-Purdue University at Indianapolis 1998 - 2000
Bachelor of Science, Information Technology Indiana University-Purdue University at Indianapolis 1998 - 2000
Skills:
Network+
A+
MCDST
XP
Windows Server
Microsoft Certified Professional
Blackberry
Troubleshooting
Windows
Visio
Active Directory
VPN
SharePoint
Access
Customer Service
HP
Computer Hardware
Cisco Technologies
DHCP
TCP/IP
Networking
Software Documentation
A+
MCDST
XP
Windows Server
Microsoft Certified Professional
Blackberry
Troubleshooting
Windows
Visio
Active Directory
VPN
SharePoint
Access
Customer Service
HP
Computer Hardware
Cisco Technologies
DHCP
TCP/IP
Networking
Software Documentation
Administrator
View pageWork:
A Helping Hand
Administrator
Administrator