Resumes
Resumes
Soraya Druitt
View pageLocation:
Washington, DC
Industry:
Information Technology And Services
Work:
General Dynamics Information Technology Feb 2017 - May 2018
Senior Computer Technician
Csra Inc Mar 2014 - Feb 2017
Service Desk Support and Incident Response
Acentia Aug 2012 - Mar 2014
Technical Support Analyst Ii
Acs Nov 2010 - Aug 2012
Technical Support Analyst
Saic Feb 2009 - Nov 2010
Technical Support Analyst and Trainer
Senior Computer Technician
Csra Inc Mar 2014 - Feb 2017
Service Desk Support and Incident Response
Acentia Aug 2012 - Mar 2014
Technical Support Analyst Ii
Acs Nov 2010 - Aug 2012
Technical Support Analyst
Saic Feb 2009 - Nov 2010
Technical Support Analyst and Trainer
Education:
Ultimate Knowledge Institute 2015 - 2015
University of Maryland Global Campus 2009 - 2013
Bachelors, Bachelor of Science Computer Institute 2011
Associates Computer Institute 2010
Bachelors, Bachelor of Science Montgomery Community College 2009
Associates, Associate of Arts Montgomery Community College 2009
Associates, Information Systems Computer Institute 1998
University of Maryland Global Campus 2009 - 2013
Bachelors, Bachelor of Science Computer Institute 2011
Associates Computer Institute 2010
Bachelors, Bachelor of Science Montgomery Community College 2009
Associates, Associate of Arts Montgomery Community College 2009
Associates, Information Systems Computer Institute 1998
Skills:
Active Directory
Troubleshooting
Software Documentation
Servers
Itil
Networking
Help Desk Support
Security
Technical Support
Laptops
Windows
Windows Server
Bmc Remedy
Windows 7
Windows Xp
Agile Methodologies
Remote Desktop
Remote Troubleshooting
Virtual Network Computing
Vmware Workstation
Microsoft Outlook
Scrummaster
Office 365
Desktop Administration
Unix Utilities
Rsa Manager
Apple Ipad and Iphone
Red Hat Linux
Mcafee Antivirus
Wireshark
Snort
Webx
Sap Erp
Hdi Support Center Analyst
Customer Service
Customer Relationship Management
Customer Support
Troubleshooting
Software Documentation
Servers
Itil
Networking
Help Desk Support
Security
Technical Support
Laptops
Windows
Windows Server
Bmc Remedy
Windows 7
Windows Xp
Agile Methodologies
Remote Desktop
Remote Troubleshooting
Virtual Network Computing
Vmware Workstation
Microsoft Outlook
Scrummaster
Office 365
Desktop Administration
Unix Utilities
Rsa Manager
Apple Ipad and Iphone
Red Hat Linux
Mcafee Antivirus
Wireshark
Snort
Webx
Sap Erp
Hdi Support Center Analyst
Customer Service
Customer Relationship Management
Customer Support
Certifications:
Certified Ethical Hacker