Resumes
Resumes
It Training Specialist
View pageLocation:
Washington, DC
Industry:
Computer Software
Work:
TerpSys since Jul 2002
Customer Liaison/Trainer
Customer Liaison/Trainer
Education:
University of Maryland College Park 1983 - 1989
B.S, Computer Science- Volunteered as an Orientation Advisor for International Students through the Campus International Office. St. Andrew's School 1977 - 1978
Form 4 jaffna College 1968 - 1974
B.S, Computer Science- Volunteered as an Orientation Advisor for International Students through the Campus International Office. St. Andrew's School 1977 - 1978
Form 4 jaffna College 1968 - 1974
Skills:
Troubleshooting
Sharepoint
Technical Support
Technical Training
Windows
Vendor Management
Servers
Management
Network Security
Networking
Customer Satisfaction
Disaster Recovery
Project Management
Training
Technical Writing
Operating Systems
Active Directory
Windows 7
Training Development
It Service Management
Microsoft Office
Customer Service
Vpn
Crm
Help Desk Support
Team Building
Employee Training
Team Management
Instructor Led Training
Training Delivery
User Training
Client Management
Training Administration
Webex
Atlassian Confluence Wiki
Sop Development
Business Process Improvement
Virtual Training
Train the Trainer
Train the Trainer Programs
Train the Trainer Certified
Addie
Information Technology Training
Help Desk Implementation
Service Desk Management
Ilt
Document Management
Logmein
Servicenow
Remote User Support
Windows 98/Xp/7
Software Documentation
Snagit
Data Migration
Adobe Connect
Lanrev Agent
Clarify
Pcanywhere
Sharepoint
Technical Support
Technical Training
Windows
Vendor Management
Servers
Management
Network Security
Networking
Customer Satisfaction
Disaster Recovery
Project Management
Training
Technical Writing
Operating Systems
Active Directory
Windows 7
Training Development
It Service Management
Microsoft Office
Customer Service
Vpn
Crm
Help Desk Support
Team Building
Employee Training
Team Management
Instructor Led Training
Training Delivery
User Training
Client Management
Training Administration
Webex
Atlassian Confluence Wiki
Sop Development
Business Process Improvement
Virtual Training
Train the Trainer
Train the Trainer Programs
Train the Trainer Certified
Addie
Information Technology Training
Help Desk Implementation
Service Desk Management
Ilt
Document Management
Logmein
Servicenow
Remote User Support
Windows 98/Xp/7
Software Documentation
Snagit
Data Migration
Adobe Connect
Lanrev Agent
Clarify
Pcanywhere
Interests:
Children
Education
Environment
Science and Technology
Disaster and Humanitarian Relief
Health
Education
Environment
Science and Technology
Disaster and Humanitarian Relief
Health
Certifications:
Comptia, License Comp001006730345
Apple
Microsoft
License Comp001006730345
Apple Certified Associate - Mac Integration 10.8
Microsoft Office Specialist - Expert - Ms-Word
Microsoft Office Specialist - Ms-Excel
Microsoft Office Specialist - Power Point
Microsoft Office Specialist - Ms-Outlook
Certified Technical Trainer (Ctt+)
Security+ (Computer Security)
Comptia Project Management - Project+
A+
Network+
Comptia A+
Sharepoint Quick Tips
Apple
Microsoft
License Comp001006730345
Apple Certified Associate - Mac Integration 10.8
Microsoft Office Specialist - Expert - Ms-Word
Microsoft Office Specialist - Ms-Excel
Microsoft Office Specialist - Power Point
Microsoft Office Specialist - Ms-Outlook
Certified Technical Trainer (Ctt+)
Security+ (Computer Security)
Comptia Project Management - Project+
A+
Network+
Comptia A+
Sharepoint Quick Tips