Resumes
Resumes
Experienced Technical Support And Customer Service Professional
View pagePosition:
Computer Information Systems Analyst at Stanford University, Owner/Artisan at Silver Lined Shadows
Location:
San Francisco Bay Area
Industry:
Information Technology and Services
Work:
Stanford University - Palo Alto since Mar 2012
Computer Information Systems Analyst
Silver Lined Shadows - Cupertino, CA since Mar 2011
Owner/Artisan
Self Employed Independent Support Consultant - Remote Aug 2011 - Mar 2012
IT Services and Support Consultant
ASPCA Sep 2008 - Apr 2011
Director, ASPCA IT Help Desk
Harvard University Mar 2006 - Aug 2008
System Administrator
Computer Information Systems Analyst
Silver Lined Shadows - Cupertino, CA since Mar 2011
Owner/Artisan
Self Employed Independent Support Consultant - Remote Aug 2011 - Mar 2012
IT Services and Support Consultant
ASPCA Sep 2008 - Apr 2011
Director, ASPCA IT Help Desk
Harvard University Mar 2006 - Aug 2008
System Administrator
Education:
Capella University 2009 - 2013
Bachelor of Science (BS), Business Administration/Project Management PMC Connection L1/L2 Certification 2011 - 2011
Level 2, Precious Metal Clay Harvard University 2005 - 2007
Bachelor of Science (BS), Business Administration/Project Management PMC Connection L1/L2 Certification 2011 - 2011
Level 2, Precious Metal Clay Harvard University 2005 - 2007
Skills:
Customer Service
Process Improvement
Technology Implementation
MCSE
Mac OS X
Project Management
IBM Tivoli
BigFix
Windows 7
Print Management
Microsoft Certified Professional
OS X
Process Improvement
Technology Implementation
MCSE
Mac OS X
Project Management
IBM Tivoli
BigFix
Windows 7
Print Management
Microsoft Certified Professional
OS X
Interests:
IT professional and entrepreneurial jewelry designer
Eux Service Delivery And Operations Manager
View pageLocation:
3950 Goodpasture Loop, Eugene, OR 97401
Industry:
Information Technology And Services
Work:
Stanford University - Palo Alto since Mar 2012
Computer Information Systems Analyst
Silver Lined Shadows - Cupertino, CA since Mar 2011
Owner/Artisan
Self Employed Independent Support Consultant - Remote Aug 2011 - Mar 2012
IT Services and Support Consultant
ASPCA Sep 2008 - Apr 2011
Director, ASPCA IT Help Desk
Harvard University Mar 2006 - Aug 2008
System Administrator
Computer Information Systems Analyst
Silver Lined Shadows - Cupertino, CA since Mar 2011
Owner/Artisan
Self Employed Independent Support Consultant - Remote Aug 2011 - Mar 2012
IT Services and Support Consultant
ASPCA Sep 2008 - Apr 2011
Director, ASPCA IT Help Desk
Harvard University Mar 2006 - Aug 2008
System Administrator
Education:
Capella University 2009 - 2013
Bachelor of Science (BS), Business Administration/Project Management PMC Connection L1/L2 Certification 2011 - 2011
Level 2, Precious Metal Clay Harvard University 2005 - 2007
Bachelor of Science (BS), Business Administration/Project Management PMC Connection L1/L2 Certification 2011 - 2011
Level 2, Precious Metal Clay Harvard University 2005 - 2007
Skills:
Active Directory
Os X
Troubleshooting
Project Management
Technical Support
Disaster Recovery
Customer Service
Process Improvement
Itil
System Administration
Windows 7
It Service Management
Servers
Networking
Vmware
Microsoft Exchange
Windows Server
Security
Integration
Bmc Remedy
Information Technology
Windows
Enterprise Software
Microsoft Certified Professional
Software Documentation
Software Installation
Group Policy
Dns
Mac Os X
Citrix
System Deployment
Help Desk Support
Data Center
Print Management
Computer Security
Lotus Notes
Hardware
It Management
Vpn
Ibm Tivoli
Bigfix
Printers
Microsoft Sql Server
Incident Management
Blackberry
Operating Systems
Sharepoint
Technology Implementation
Mcse
Os X
Troubleshooting
Project Management
Technical Support
Disaster Recovery
Customer Service
Process Improvement
Itil
System Administration
Windows 7
It Service Management
Servers
Networking
Vmware
Microsoft Exchange
Windows Server
Security
Integration
Bmc Remedy
Information Technology
Windows
Enterprise Software
Microsoft Certified Professional
Software Documentation
Software Installation
Group Policy
Dns
Mac Os X
Citrix
System Deployment
Help Desk Support
Data Center
Print Management
Computer Security
Lotus Notes
Hardware
It Management
Vpn
Ibm Tivoli
Bigfix
Printers
Microsoft Sql Server
Incident Management
Blackberry
Operating Systems
Sharepoint
Technology Implementation
Mcse
Interests:
It Professional and Jewelry Designer
Languages:
English
Certifications:
Msce
Prometric
Prometric