Shanel An Joe

Wisconsin Community Services, Inc

Feb 2014 to Apr 2014
Resident Monitor
Wisconsin Department Of Correction- DCI

Jun 2013 to Nov 2013
Correctional Officer
Minact Inc. -Milwaukee Job Corps

Jun 2012 to Jun 2013
Residential Advisor
Phoenix Care Systems, Inc
Phoenix, AZ
Mar 2007 to Jun 2012
Residential Care Worker
Genesis Behavioral Services

May 2006 to Dec 2006
Counselor Internship/ Staff Assistant
Physician Service Inc

2001 to Jan 2001
Medical Billing Clerk

Alverno College
Milwaukee, WI
Dec 2002 to Dec 2006
BA in Psychology
Kaplan College
Vista, CA
Jun 2000 to Jun 2001
Diploma in Medical Insurance Technician
Atterbury Job Corps Center
Edinburgh, IN
Apr 1991 to Apr 1992
Vocational

Training & Development Planning /Organizing Customer Service Conflict Resolution /Mediation Management & Leadership Media /Audio Visual Skills Project /Data Management Counseling/Advocacy Word / Excel Indexing and filing documents Writing / telephone Quality assurance Scanners, copiers & fax machines Medical terminology Ability to work with number/ quantitative data