Resumes
Resumes

Senior Director Of Client Experience
View pageLocation:
Atlanta, GA
Industry:
Broadcast Media
Work:
Cox Communications Jan 1, 2013 - May 2017
Senior Director, Self-Install Experience
Cox Automotive Inc. Jan 1, 2013 - May 2017
Senior Director of Client Experience
Techstars Jan 1, 2013 - May 2017
Business Mentor
Cox Communications Dec 2010 - Dec 2012
Director, Customer Experience
Cox Communications May 2008 - Nov 2010
Director, Customer Care Pmo
Senior Director, Self-Install Experience
Cox Automotive Inc. Jan 1, 2013 - May 2017
Senior Director of Client Experience
Techstars Jan 1, 2013 - May 2017
Business Mentor
Cox Communications Dec 2010 - Dec 2012
Director, Customer Experience
Cox Communications May 2008 - Nov 2010
Director, Customer Care Pmo
Education:
Babson College 1991 - 1995
Bachelors, Bachelor of Science, Communications, Finance
Bachelors, Bachelor of Science, Communications, Finance
Skills:
Cross Functional Team Leadership
Customer Experience
Telecommunications
Leadership
Management
Process Improvement
Product Management
Vendor Management
Business Process Improvement
Project Management
Strategic Partnerships
Strategy
Program Management
Call Centers
Crm
Competitive Analysis
Customer Service
Strategic Planning
Business Process
Team Leadership
Customer Relationship Management
Customer Retention
Executive Management
Continuous Improvement
Enterprise Software
Change Management
Start Ups
Business Strategy
Team Building
Integration
Analysis
Customer Experience
Telecommunications
Leadership
Management
Process Improvement
Product Management
Vendor Management
Business Process Improvement
Project Management
Strategic Partnerships
Strategy
Program Management
Call Centers
Crm
Competitive Analysis
Customer Service
Strategic Planning
Business Process
Team Leadership
Customer Relationship Management
Customer Retention
Executive Management
Continuous Improvement
Enterprise Software
Change Management
Start Ups
Business Strategy
Team Building
Integration
Analysis
Interests:
Children
Environment
Education
Human Rights
Health
Environment
Education
Human Rights
Health
Certifications:
Six Sigma Black Belt
