Resumes
Resumes
Experienced In Customer Service/Business Process Development
View pagePosition:
Patient Registrar at Heywood Hospital
Location:
Greater Boston Area
Industry:
Information Technology and Services
Work:
Heywood Hospital since Aug 2011
Patient Registrar
Hewlett Packard Oct 1990 - Apr 2009
Business Process Analyst/Customer Service
Hewlett Packard Oct 1990 - Jul 2000
Customer Service Onsite Coordination Center
Digital Equipment Corporation 1990 - 1998
Customer Service Representative
Patient Registrar
Hewlett Packard Oct 1990 - Apr 2009
Business Process Analyst/Customer Service
Hewlett Packard Oct 1990 - Jul 2000
Customer Service Onsite Coordination Center
Digital Equipment Corporation 1990 - 1998
Customer Service Representative
Education:
Leominster High School 1975 - 1979
Diploma, Business Administration
Diploma, Business Administration
Skills:
Meditech
Process Improvement
Virtual Teams
PMP
Service Delivery
Process Improvement
Virtual Teams
PMP
Service Delivery
Interests:
Learning new tools, scrapbooking, greeting card creation, reading, kayaking
Honor & Awards:
recognition - Project Team Member - SSPA Certification for excellence in service operations
eAward - Federal Account Billing Issues
eAward - JD Power IPG Certification Team Member
eAward - Volume Service Business Implementation
eAward - Support of US Soil Public Sector Accounts
eAward - dedication and support of Tech Courier Program
eAward - Excellence in Service Delivery
eAward - Value/Volume Duty Manager single point of contact
eAward - efforts and time redesigning Training Slides for WFM
eAward - Web Call Logger Tool/BCP Training