Industry:
Information Technology And Services
Work:
Norc at the University of Chicago
System Administrator
Norc at the University of Chicago Aug 2014 - Jan 2018
Technical Support Specialist I and Ii
Smart Technology Services, Inc. Jul 2012 - Aug 2014
Help Desk Specialist
Education:
Lincoln College of Technology 2008 - 2009
Associates, Associate of Arts
Skills:
Customer Service
Software Installation
Team Leadership
Technical Support
Iis
Sharepoint Administration
Content Migration
Technical Documentation
Server Administration
Troubleshooting
System Administration
Windows Server
Sharepoint
Active Directory
Microsoft Exchange
Html5
Remote Desktop
Microsoft Outlook
Microsoft Office
Sharepoint Server
Networking
Computer Software Training
End User Training
Customer Satisfaction
Inventory Management
Inventory Control
Sales
Sales Management
Operations Management
It Hardware Support
Hardware Installation
Windows 7
Windows Xp
Windows 8
Security
Software Documentation
Web Design
Information Technology
Software
Computer Repair
Documentation
Network Administration
Css
Windows
Laptops
Computer Hardware
Operating Systems
Office 365
Web Parts
Sharegate
Nintex
Dynatrace
Certifications:
Comptia A+ Ce
Hdi Customer Service Representative
Html5.0X: Html5 and Css Fundamentals
Css.0X: Css Basics
Microsoft 365 Certified: Teamwork Administrator Associate