Resumes
Resumes
Rodna Epley
View pageLocation:
428 north Willowood Dr, Yukon, OK 73099
Industry:
Telecommunications
Work:
Sandy Beaches Software Jun 2015 - May 2017
Operations - Customer Support
West Corporation Apr 2011 - Jan 2015
Client Support Coordinator and Subject Matter Expert
West Corporation Apr 2007 - Apr 2011
Voice Order Manager
Operations - Customer Support
West Corporation Apr 2011 - Jan 2015
Client Support Coordinator and Subject Matter Expert
West Corporation Apr 2007 - Apr 2011
Voice Order Manager
Education:
Southwestern Christian University 2018 - 2020
Masters Keller Graduate School of Management of Devry University 2013 - 2015
Masters, Management, Financial Management, Accounting, Finance Southwestern Christian University 2008 - 2010
Bachelors, Bachelor of Science, Leadership University of Central Oklahoma 1999
University of Oklahoma 1988
University of Central Oklahoma 1984 - 1988
Bachelors, Bachelor of Science, Liberal Arts, Liberal Studies Del City High School 1984
Masters Keller Graduate School of Management of Devry University 2013 - 2015
Masters, Management, Financial Management, Accounting, Finance Southwestern Christian University 2008 - 2010
Bachelors, Bachelor of Science, Leadership University of Central Oklahoma 1999
University of Oklahoma 1988
University of Central Oklahoma 1984 - 1988
Bachelors, Bachelor of Science, Liberal Arts, Liberal Studies Del City High School 1984
Skills:
Customer Service
Telecommunications
Technical Support
Training
Troubleshooting
Team Leadership
Account Management
Customer Satisfaction
Customer Experience
Project Management
Microsoft Excel
Microsoft Office
Process Improvement
Data Analysis
Data Entry
Service Delivery
Quality Assurance
Outlook
Team Building
Time Management
10 Key
Research
Accounts Receivable
Telecommunications Billing
Problem Solving
Community Outreach
Project Coordination
Cross Functional Coordination
Microsoft Word
Typing
Customer Relationship Management
Acrylic Painting
Realist Painting
Portrait Painting
Scenary Painting
Sketching
Still Life Painting
Drawing
Telecommunications
Technical Support
Training
Troubleshooting
Team Leadership
Account Management
Customer Satisfaction
Customer Experience
Project Management
Microsoft Excel
Microsoft Office
Process Improvement
Data Analysis
Data Entry
Service Delivery
Quality Assurance
Outlook
Team Building
Time Management
10 Key
Research
Accounts Receivable
Telecommunications Billing
Problem Solving
Community Outreach
Project Coordination
Cross Functional Coordination
Microsoft Word
Typing
Customer Relationship Management
Acrylic Painting
Realist Painting
Portrait Painting
Scenary Painting
Sketching
Still Life Painting
Drawing
Interests:
Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Arts and Culture
Health
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Arts and Culture
Health
Languages:
English
Rodna Epley Yukon, OK
View pageWork:
West Corporation
Oklahoma City, OK
Oct 2006 to Jan 2015
Client Support Coordinator / Voice Services Order Manager
West Corporation
Oklahoma City, OK
Apr 2001 to Oct 2006
Billing Reject Specialist
Oklahoma City, OK
Oct 2006 to Jan 2015
Client Support Coordinator / Voice Services Order Manager
West Corporation
Oklahoma City, OK
Apr 2001 to Oct 2006
Billing Reject Specialist
Education:
Keller Graduate School of Management
Oklahoma City, OK
2013 to 2016
Master of Science in Accounting and Finance Management on a CFE (certified fraud examiner) (Completed 18 hours thus far)
Southwestern Christian University
Bethany, OK
2008 to 2010
Bachelor of Science in Biblical Leadership
University of Central Oklahoma
Edmond, OK
1993 to 1997
Bachelor of Science in Liberal Arts and Sciences with an Emphasis in Elementary Education
Oklahoma City, OK
2013 to 2016
Master of Science in Accounting and Finance Management on a CFE (certified fraud examiner) (Completed 18 hours thus far)
Southwestern Christian University
Bethany, OK
2008 to 2010
Bachelor of Science in Biblical Leadership
University of Central Oklahoma
Edmond, OK
1993 to 1997
Bachelor of Science in Liberal Arts and Sciences with an Emphasis in Elementary Education