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Richard Parente Phones & Addresses

  • 1530 Russett Dr, Warminster, PA 18974 (215) 394-5613
  • 2260 Sand Trap Rd, Jamison, PA 18929 (215) 343-3069 (215) 343-3938
  • Princeton, NJ
  • Fort Sill, OK
  • Buck, PA

Resumes

Resumes

Richard Parente Photo 1

Lead Development Rep At Ibm

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Location:
Greater Philadelphia Area
Industry:
Information Technology and Services
Richard Parente Photo 2

Richard Parente

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Richard Parente Photo 3

Richard Parente

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Location:
Greater Philadelphia Area
Industry:
Computer Software
Richard Parente Photo 4

Richard Parente

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Location:
Greater Philadelphia Area
Industry:
Computer Software
Richard Parente Photo 5

Richard Parente

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Location:
United States

Business Records

Name / Title
Company / Classification
Phones & Addresses
Richard Parente
Pharmacist
Cvs Caremark Corporation
Drug Storesprop Strs
137 Rte 70, Medford, NJ 08055
(609) 654-7710

Publications

Us Patents

Proactive Customer Relation Management Process Based On Application Of Business Analytics

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US Patent:
20170193521, Jul 6, 2017
Filed:
Jun 14, 2016
Appl. No.:
15/182197
Inventors:
- Armonk NY, US
Priyanka Jain - Downingtown PA, US
Richard J. Parente - Jamison PA, US
Maria Potalivo - Langhorne PA, US
International Classification:
G06Q 30/00
G06Q 30/02
Abstract:
A method for a software vendor to proactively identify problems a customer may have with software procured from the software vendor includes: inputting into a data set customer data; constructing a customer-satisfaction mathematical model; applying a robustness analytic process to the model to determine a robustness value; determining if the robustness value meets or exceeds a robustness threshold value; applying a significance analytic process to quantitative customer-satisfaction attributes to determine a significance value in response to the robustness value of the mathematical model meeting or exceeding a robustness threshold value; sending a notification to a subject matter expert in response to the significance value being less than or equal to a significance threshold value and the quantified customer-satisfaction attributes express dissatisfaction with the software; receiving from the subject matter expert a remedial plan to improve the quantified customer-satisfaction attributes; and implementing the remedial plan by modifying the software.

Proactive Customer Relation Management Process Based On Application Of Business Analytics

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US Patent:
20170193527, Jul 6, 2017
Filed:
Jan 4, 2016
Appl. No.:
14/987164
Inventors:
- Armonk NY, US
Priyanka Jain - Downingtown PA, US
Richard J. Parente - Jamison PA, US
Maria Potalivo - Langhorne PA, US
International Classification:
G06Q 30/02
G06F 9/44
Abstract:
A method for a software vendor to proactively identify problems a customer may have with software procured from the software vendor includes: inputting into a data set customer data; constructing a customer-satisfaction mathematical model; applying a robustness analytic process to the model to determine a robustness value; determining if the robustness value meets or exceeds a robustness threshold value; applying a significance analytic process to quantitative customer-satisfaction attributes to determine a significance value in response to the robustness value of the mathematical model meeting or exceeding a robustness threshold value; sending a notification to a subject matter expert in response to the significance value being less than or equal to a significance threshold value and the quantified customer-satisfaction attributes express dissatisfaction with the software; receiving from the subject matter expert a remedial plan to improve the quantified customer-satisfaction attributes; and implementing the remedial plan by modifying the software.
Richard J Parente from Warminster, PA, age ~44 Get Report