Randi Lynn Mcpherson

Chicago, IL

Hospital & Health Care

AT&T since Mar 2007
Tech Support Repair Rep for Home/Business
Ameritech/SBC Mar 2005 - Mar 2007
Customer Care Rep
Ameritech Dec 2000 - Mar 2005
Administrative Assistant

South Suburban College 1998 - 2000
Thornton Fractional North 1994 - 1998
H.S. Diploma

Customer Service
Microsoft Office
Microsoft Excel
Sales
Microsoft Word
Call Centers
Data Entry
Customer Satisfaction
Marketing
Telecommunications
Powerpoint
Troubleshooting
Outlook
Team Building
Team Leadership
Call Center
Leadership
Time Management
Public Speaking
Customer Experience
Event Planning
Telephone Skills
10 Key
Spreadsheets
Cms 1500
Cpt
Optum
Icd 9
Icd 10
Ub04
Hcpcs
Hipaa
Osha Certified
Avaya
Technical Support
Project Management
Telephony
Social Networking
Teamwork
Fundraising
Social Media
Direct Sales
Coaching
Healthcare
Cpr Certified
Medical Terminology
Administrative Assistance
Epic Systems
Icd 9 Cm
Icd 10 Cm

Social Services
Children
Crafting
Music
Animal Welfare

Franciscan St. Anthony Health

Nov 2014 to 2000
Student Externship-Medical Billing and Coding
AT&T
Hoffman Estates, IL
Apr 2007 to Apr 2014
Maintenance Administrator
AT&T
Hoffman Estates, IL
Mar 2005 to Apr 2007
Maintenance Administrator-Customer Care Group
AT&T
Chicago, IL
Dec 2000 to Mar 2005
Clerical Assistant-Payment Processing Center

Kaplan College
Hammond, IN
Apr 2014 to 2000
Diploma in Medical Billing and Coding
Thornton Fractional North High School
Calumet City, IL
1998
High School Diploma