Resumes
Resumes
Customer Relations Champion
View pageLocation:
4527 Da Vinci St, San Diego, CA 92130
Industry:
Hospitality
Work:
J.d. Power
Account Director Global Travel and Hospitality at J.d Power
J.d. Power May 2012 - 2015
Senior Account Executive, Global Travel and Hospitality Practice
Doubletree By Hilton 2007 - 2012
Director of Guest Loyalty
Hilton Worldwide 2007 - 2007
Front Office Manager
Embassy Suites 2006 - 2007
Front Office Manager
Account Director Global Travel and Hospitality at J.d Power
J.d. Power May 2012 - 2015
Senior Account Executive, Global Travel and Hospitality Practice
Doubletree By Hilton 2007 - 2012
Director of Guest Loyalty
Hilton Worldwide 2007 - 2007
Front Office Manager
Embassy Suites 2006 - 2007
Front Office Manager
Education:
Uc San Diego 2001 - 2001
University of San Diego 1987 - 1991
Bachelors, Bachelor of Business Administration, Bachelor of Science, Business Administration, Marketing University of San Diego;Bba, Marketing;1987 – 1991;
Bachelors, Bachelor of Business Administration, Marketing
University of San Diego 1987 - 1991
Bachelors, Bachelor of Business Administration, Bachelor of Science, Business Administration, Marketing University of San Diego;Bba, Marketing;1987 – 1991;
Bachelors, Bachelor of Business Administration, Marketing
Skills:
Hospitality
Hospitality Industry
Customer Satisfaction
Hospitality Management
Market Research
Customer Service
Hotels
Front Office
Resorts
Customer Experience
Analytics
Team Building
International Sales
Training and Development
Team Leadership
Onq
Onq R&I
Fms
Salt
Teamwork
Coaching
Outlook
Training
Huthwaite Spin Selling
Oz Principle
Salesforce.com Certified
Rooms Division
Operations Management
Sales
Mtab
Spin
Yield Management
Revenue Analysis
Marketing Research
Competitive Analysis
Segmentation
Hiring
Salesforce.com
Customer Insight
Questionnaire Design
Brand Loyalty
Market Analysis
Microsoft Excel
Employee Training
Microsoft Office
Hotel Management
Marketing
Leadership
Management
Food and Beverage
Sales Presentations
Customer Engagement
Arabic
Microsoft Powerpoint
Customer Relationship Management
Account Management
Hospitality Industry
Customer Satisfaction
Hospitality Management
Market Research
Customer Service
Hotels
Front Office
Resorts
Customer Experience
Analytics
Team Building
International Sales
Training and Development
Team Leadership
Onq
Onq R&I
Fms
Salt
Teamwork
Coaching
Outlook
Training
Huthwaite Spin Selling
Oz Principle
Salesforce.com Certified
Rooms Division
Operations Management
Sales
Mtab
Spin
Yield Management
Revenue Analysis
Marketing Research
Competitive Analysis
Segmentation
Hiring
Salesforce.com
Customer Insight
Questionnaire Design
Brand Loyalty
Market Analysis
Microsoft Excel
Employee Training
Microsoft Office
Hotel Management
Marketing
Leadership
Management
Food and Beverage
Sales Presentations
Customer Engagement
Arabic
Microsoft Powerpoint
Customer Relationship Management
Account Management
Interests:
Children
Collecting Antiques
Exercise
Economic Empowerment
Civil Rights and Social Action
The Arts
Reading
Human Rights
Animal Welfare
Collecting
Collecting Antiques
Exercise
Economic Empowerment
Civil Rights and Social Action
The Arts
Reading
Human Rights
Animal Welfare
Collecting
Languages:
Arabic
English
Italian
English
Italian
Certifications:
Business Writing For Results
Spin Sales Training
Miller Heiman Strategic and Conceptual Training
Duolingo Italian Fluency: Beginner (Estimated)
Competent Communicator
Acclivus R3 Solution
Fred Pryor Seminars and Careertrack
Huthwaite International
Miller Heiman Europe Gmbh, An Mhi Global Company
Duolingo
Toastmasters International
Spin Sales Training
Miller Heiman Strategic and Conceptual Training
Duolingo Italian Fluency: Beginner (Estimated)
Competent Communicator
Acclivus R3 Solution
Fred Pryor Seminars and Careertrack
Huthwaite International
Miller Heiman Europe Gmbh, An Mhi Global Company
Duolingo
Toastmasters International