Resumes
Resumes

Itsm Process Sme
View pageLocation:
5 Bufton Farm Rd, Clinton, MA 01510
Industry:
Information Technology And Services
Work:
Travelers - Hartford, Connecticut Area since Oct 2012
ITSM Process SME
Northeast USA Oct 2011 - Nov 2012
ITIL certified ITSM professional, able to travel up to 100% of the time.
Consonus Technologies (formerly Strategic Technologies) Jun 2005 - Oct 2011
Client Services Representative
Court Square Data Group, Inc. 1999 - 2005
Systems Analyst
Computer Sciences Corp Jul 1989 - Dec 1998
Systems Administrator
ITSM Process SME
Northeast USA Oct 2011 - Nov 2012
ITIL certified ITSM professional, able to travel up to 100% of the time.
Consonus Technologies (formerly Strategic Technologies) Jun 2005 - Oct 2011
Client Services Representative
Court Square Data Group, Inc. 1999 - 2005
Systems Analyst
Computer Sciences Corp Jul 1989 - Dec 1998
Systems Administrator
Education:
Chaminade University of Honolulu 1983 - 1985
Bachelor's degree, Computer Science Warren Wilson College 1976 - 1978
US Coast Guard Academy 1975 - 1976
Kimball Union Academy 1973 - 1975
St. Johnsbury Academy 1971 - 1973
Bachelor's degree, Computer Science Warren Wilson College 1976 - 1978
US Coast Guard Academy 1975 - 1976
Kimball Union Academy 1973 - 1975
St. Johnsbury Academy 1971 - 1973
Skills:
Disaster Recovery
It Service Management
Team Building
Process Improvement
Troubleshooting
Team Leadership
Management
Servers
Project Management
Microsoft Office
Data Center
System Administration
Crm
Information Technology
Change Management
Program Management
Account Management
Itil Certified
Unix
Solaris
Itil
Sales Management
Operating Systems
Virtualization
Computer Hardware
Technical Support
Vendor Management
Strategic Planning
It Strategy
Business Analysis
Outsourcing
Customer Service
Enterprise Software
Business Intelligence
Software Documentation
It Management
Windows
Pmp
Saas
Solution Selling
Sdlc
Integration
Risk Management
Coaching
Leadership
Sharepoint
Professional Services
Salesforce.com
Pre Sales
Security
It Service Management
Team Building
Process Improvement
Troubleshooting
Team Leadership
Management
Servers
Project Management
Microsoft Office
Data Center
System Administration
Crm
Information Technology
Change Management
Program Management
Account Management
Itil Certified
Unix
Solaris
Itil
Sales Management
Operating Systems
Virtualization
Computer Hardware
Technical Support
Vendor Management
Strategic Planning
It Strategy
Business Analysis
Outsourcing
Customer Service
Enterprise Software
Business Intelligence
Software Documentation
It Management
Windows
Pmp
Saas
Solution Selling
Sdlc
Integration
Risk Management
Coaching
Leadership
Sharepoint
Professional Services
Salesforce.com
Pre Sales
Security
