Inventors:
Penny L. Sanchez - Lenexa KS, US
Ton Van Pham - Overland Park KS, US
Sharon D. Lee - Lee's Summit MO, US
Olivia M. Sketers - Lenexa KS, US
Nicolle R. Kearney - Overland Park KS, US
Assignee:
Sprint Communications Company L.P. - Overland Park KS
International Classification:
G06F 9/44
Abstract:
A system for defining a quality index is provided. The system includes a process compliance portion wherein process compliance aspects of a deliverable for a project are scored. Calculating an average of the scores in the process compliance portion gives a process compliance average score. Multiplying the process compliance average score by a weighting factor gives a weighted process compliance average score. The system also includes a content quality compliance portion wherein content quality aspects of the deliverable are scored. Calculating an average of the scores in the content quality compliance portion gives a content quality compliance average score. Multiplying the content quality compliance average score by a second weighting factor gives a weighted content quality compliance average score. Adding the weighted average scores gives the quality index for a deliverable. Quality indices for deliverables can be combined to derive quality indices for steps, phases, projects, and other entities.
