Resumes
Resumes
2Vp, Enterprise Customer Experience Operations
View pageLocation:
577 Frank Smith Rd, Longmeadow, MA 01106
Industry:
Insurance
Work:
Travelers
2Vp, Enterprise Customer Experience Operations
Travelers
Senior Director, Operations and Technology Effectiveness
Travelers
Senior Director Pmo Planning and Control
The Hartford Jan 2005 - Dec 2012
Program Manager and Customer Relationship Manager
The Hartford Jan 2009 - Dec 2012
Director, Process Management
2Vp, Enterprise Customer Experience Operations
Travelers
Senior Director, Operations and Technology Effectiveness
Travelers
Senior Director Pmo Planning and Control
The Hartford Jan 2005 - Dec 2012
Program Manager and Customer Relationship Manager
The Hartford Jan 2009 - Dec 2012
Director, Process Management
Education:
University of Connecticut School of Business 1998 - 2001
Master of Business Administration, Masters, Finance The George Washington University
University of Massachusetts
Bachelors, Computer Science University of Connecticut
Master of Business Administration, Masters, Finance
Master of Business Administration, Masters, Finance The George Washington University
University of Massachusetts
Bachelors, Computer Science University of Connecticut
Master of Business Administration, Masters, Finance
Skills:
Business Intelligence
Process Improvement
Strategic Planning
Leadership
Requirements Analysis
Software Development
Project Management
Governance
Program Management
Business Process Improvement
Crm
Six Sigma
Cross Functional Team Leadership
Full Sdlc
Strategic Thinking
Process Improvement
Strategic Planning
Leadership
Requirements Analysis
Software Development
Project Management
Governance
Program Management
Business Process Improvement
Crm
Six Sigma
Cross Functional Team Leadership
Full Sdlc
Strategic Thinking
Languages:
Russian