Nagendra V Antani

5 Kirby Ln, Franklin Park, NJ 08823

Insurance

Aetna
Member Service Representative
Bank of America Merrill Lynch Jan 2013 - Apr 2013
Customer Service Representative,Retail Tax Line
Aetna May 2005 - Feb 2012
Customer Care Representative
Maximus Feb 2005 - Apr 2005
Benefit Specialist
Marriott International Jun 2004 - Mar 2005
Customer Care and Reservations Specialist

Avtech Institute 2013 - 2014
Career Development Institute 2004 - 2004
Somerset County Technical Institute, Somerset, Nj 2000 - 2000
Delhi University 1967 - 1971
Bachelors, Bachelor of Arts, Liberal Arts, Liberal Studies

Customer Service
Insurance
Employee Benefits
Microsoft Office
Employee Relations
Call Center
Data Entry
Microsoft Excel
Call Centers
Hospitality
Account Management
Applicant Tracking Systems
Recruiting
Process Improvement
Microsoft Word
Customer Satisfaction
Administration
Business Process Improvement
Call Center Development
Change Management
Claim
Coaching
College Recruiting
Cold Calling
Customer Retention
Customer Experience
Health Insurance
Vendor Management
Invoicing

English
Hindi
Gujarati

Randstad US for Merrill Lynch
Pennington, NJ
Dec 2014 to Jan 2015
Customer Services Representative
Randstad US
South Plainfield, NJ
Jan 2013 to Apr 2013
Customer Service Representative
Aetna, Inc
Princeton, NJ
May 2005 to Feb 2012
Customer Service Representative
Aetna, Inc
Cranbury, NJ
Feb 2005 to May 2005
Benefits Specialist
Marriott International, Inc
Somerset, NJ
Jun 2004 to Apr 2005
Customer Care and Reservations Specialist
United Insurance of America
Clifton, NJ
Jun 2003 to Jan 2004
Sales Representative
Equiserve Trust Company
Edison, NJ
Feb 2001 to Jun 2003
Customer Service Representative

Avtech Institute
South Plainfield, NJ
Jun 2013 to Jan 2014
Certificate
Somerset County Technical Institute
Cranbury, NJ
May 2012 to Jul 2012
R.P. Institute of Mass Communications
New Delhi, Delhi
Jan 2001 to May 2001
Certificate
University of Delhi
New Delhi, Delhi
1972
Diploma in business management