Martin A Nadwodney

1391 Whispering Way, Newark, OH 43055

Information Technology And Services

Verizon Wireless Feb 2016 - Sep 2016
Customer Service
At & T Sep 2014 - Feb 2016
Customer Service
The Schwan Food Company Apr 2013 - Jan 2014
Route Sales Representative
Walgreens Dec 2012 - Mar 2013
Call Center Supervisor
Seatoncorp Aug 2012 - Dec 2012
Account Supervisor

Vendor Management
Call Centers
Telecommunications
Customer Service
Mpls
Help Desk Support
Executive Management
Voip
Team Leadership
Contract Negotiation
Telephony
Call Center
Broadband
Telecommunication Services
Contract Management
Project Coordination
Workforce Planning
Clec
Centrex
Telecom Expense Management
Operations
Voice of the Customer
Social Media
Dispatching
Union Environment
Telephony Systems
Relationship Cultivation
Technical Understanding
Escalation
Network Provisioning
Pricing Negotiation
Microsoft Office
Voice Communications
Managing Groups
Project Implementation
Team Supervision
Self Starter
Lead By Example
Customer Centricity
Customer Value Management
Contract Negotiations
P&L
Service Level Agreements
Key Performance Indicators
Staff Supervision
Remedy Ticketing System
Cellular Communications
Wireless
Crm
Networking

Social Services
Health

License 5039571

AT&T

Sep 2014 to 2000
CUSTOMER SERVICE REPRESENTATIVE
Russell Cellular - A Verizon Premium Distributor
Champaign, IL
Mar 2014 to Jun 2014
DISTRICT SALES MANAGER
MarketStar Corporation
Champaign, IL
Feb 2014 to Mar 2014
LG BRAND AMBASSADOR
The Schwan Company
Mahomet, IL
Apr 2013 to Jan 2014
ROUTE SALES REPRESENTATIVE
Walgreens Co
Danville, IL
Dec 2012 to Mar 2013
CALL CENTER SUPERVISOR, TIER 1 INFORMATION TECHNOLOGY
SeatonCorp dba Staff Management
Champaign, IL
Aug 2012 to Dec 2012
ACCOUNT SUPERVISOR
AlliedBarton Security Services
Champaign, IL
Apr 2011 to Aug 2012
SECURITY OFFICER
Champaign Telephone Company
Champaign, IL
Nov 2009 to Aug 2010
CUSTOMER SERVICE AND INSTALLATION MANAGER
Luna
Bellwood, IL
Jun 2008 to Nov 2009
PROJECT MANAGER
Vanco US, LLC
Chicago, IL
Jun 2007 to Feb 2008
VENDOR MANAGER
Deltacom, Inc
Anniston, AL
Jun 2006 to Feb 2007
CALL CENTER MANAGER
BTI Communications Group, Ltd
Chicago, IL
Jun 2005 to Apr 2006
DIRECTOR OF OPERATIONS/CUSTOMER SERVICE DISPATCH MANAGER
Midwest Telecom of America, Inc
Merrillville, IN
Jul 2000 to Jun 2005
DIRECTOR, CUSTOMER CARE/SENIOR PROJECT MANAGER
Teletron LLC
Bloomington, IN
Mar 1997 to Jun 2000
SENIOR PROJECT MANAGER
Integrated Telemanagement Inc
Chicago, IL
Apr 1994 to Jan 1997
DIRECTOR OF CUSTOMER SERVICE/OWNER
Access America Telemanagement
Chicago, IL
Sep 1991 to Apr 1994
SENIOR ACCOUNT MANAGER
Digitel Corporation
Glen Ellyn, IL
Sep 1989 to Aug 1991
OUTSIDE SALES REPRESENTATIVE
TMG Consulting Group
Geneva, IL
Dec 1987 to Sep 1989
TELECOMMUNICATIONS ANALYST

AT&T UNIVERSITY
2014
Project Management
OHIO UNIVERSITY
Jun 1987
BACHELOR OF SCIENCE in COMMUNICATION SYSTEMS MANAGEMENT