Martin B Isaksen

Washington, DC

Computer Networking

Solution Architecture
Virtualization
Network Architecture
Telecommunications
Voip
Tcp/Ip
Big Data
System Architecture
Security
.Net
Software Engineering
Ip
Integration
Wireless
Network Design
Qos
Network Security
Unified Communications
Business Intelligence
Ipv6
Distributed Systems
Soa
Firewalls
It Strategy
Cloud Computing
Collaboration
Scalability
Java
Saas
Dod
Tele
Sdn/Nfv
Cyber Security
Enterprise Mobility
Data Center
Professional Services
Routing
Paas
Managed Services
Mobile Devices
Enterprise Software
Solution Selling
Pre Sales
Enterprise Architecture
Ip Networking
Business Process Improvement
Telecommunications Engineering
Network Engineering
Continuity of Operations
Software As A Service

Help Desk Technician at Xactware

Orem, Utah

Information Technology and Services

Xactware - Orem, UT since Jan 2012
Help Desk Technician
Arby's Restaurant Group Aug 2009 - Jan 2012
Manager
Teleperformance 2009 - 2009
Agent
Aaron's Sales and Lease Ownership Sep 2008 - Jul 2009
Manager Trainee
Nebo Credit Union Apr 2007 - Aug 2008
Loan/Collections Officer

Stevens-Henager College 2008 - 2011
Bachelor of Science, Computer Science: Networking and Programming Brigham Young University - Idaho 1997 - 1998
Associates in Arts and Science, Spanish Ricks Jr. College 1997 - 1998
Associates of Arts and Science, Foreign Language, Spanish

Customer Service
Microsoft Office
Customer Relations
Windows
System Administration
Microsoft Excel
Recruiting
Microsoft Word
Team Building
PowerPoint
Team Leadership
Troubleshooting
Outlook
CompTIA A+ Certification
Problem Solving
Hiring
Help Desk Support
Computers
Computer Repair

Dean's List September 2008, December 2008, March 2009, June 2009

Spanish