Mark W Zovne

Phoenix, AZ

Information Technology And Services

Unitedhealth Group Aug 2016 - Apr 2017
Senior It Quality Analyst - Ecg
Unitedhealth Group Jun 2015 - Jul 2016
Technology Development Program Senior Associate
Arizona Public Service (Aps) May 2014 - Aug 2014
It Resource Management Operations Intern
Start 2 Finish Computers Mar 2007 - Apr 2011
Computer and Network Technician
Simply Laptops Jul 2005 - Jan 2007
Computer and Network Technician

Time Management
Sdlc
Critical Thinking
Teamwork
Team Leadership
Leadership
Customer Service
Visual Studio
C#
Microsoft Sql Server
Databases
Html5
Css
Network Architecture
Microsoft Office
Visio
Access
Windows
Computer Hardware
Social Media
Microsoft Word
Microsoft Excel
Great Motivator
Sql
Microsoft Access
Agile Methodologies
Function Point Analysis
Analytical Skills
Business Intelligence
Analytical Reasoning
Problem Solving
Agile and Waterfall Methodologies
Quality Analysis
Test Automation
System Testing
Functional Testing
Test Cases
Cross Functional Team Leadership
Defect Identification
Requirements Analysis
Unit Testing
Technical Requirements
Hardware Diagnostics
Written Communication
Public Speaking
Windows 7
Office 2010 and 365
Computer Hardware Installation
Software Installation
Inventory

Phoenix, AZ

Start 2 Finish Computers
Phoenix, AZ
Oct 2007 to Apr 2011
Service Manager
Simply Laptops
Phoenix, AZ
May 2001 to Jun 2007
Repair Manager/ Lead sales Associate

Paradise Valley Community college
Phoenix, AZ
Jun 2010
business studies