Mark A Katanani

BPM Consultant at Harvey Nash, BPM Consultant at AAA

Tampa/St. Petersburg, Florida Area

Management Consulting

Harvey Nash since Sep 2010
BPM Consultant
AAA since Sep 2010
BPM Consultant
Capability Methods LLC May 2005 - Sep 2010
Lean Six Sigma Consultant/Change Leader
Alliance of Professionals & Consultants, Inc. Mar 2010 - Jul 2010
Lean Six Sigma Consultant
National City Bank Jul 2007 - Nov 2007
Lean Six Sigma MBB

DMAIC/DMADV/SCORE
DFSS
Facilitation
Coaching/Mentoring
Data Mining OLAP SQL SSAS SSRS
Customer Loyalty CLI PLI ELI
Change Management ITIL
CMM

4511 north Himes Ave, Tampa, FL 33629

Financial Services

Wells Fargo
Vice President, Senior Process Engineer
Msys Training Oct 2018 - Apr 2019
Lean Six Sigma Mbb
Ncr Corporation Oct 2016 - Mar 2017
Bpi Lean Black Belt
The Depository Trust & Clearing Corporation (Dtcc) Apr 2016 - Aug 2016
Customer Experience Agile Lean Master
Prolifics Jan 1, 2015 - Apr 2016
Solution Architect - Advisory and Consulting Services

University of Tampa 2010 - 2025
Master of Business Administration, Masters, Leadership University of Tampa 2009 - 2020
Master of Business Administration, Masters University of Tampa 2014
Master of Business Administration, Masters University of California, Santa Cruz 1992 - 1997
University of California, Santa Cruz 1996
The American University In Cairo 1996
University of California 1996
Bachelors, Bachelor of Arts Al Shamleh School 1985
University of California, Santa Cruz
Bachelors

Six Sigma
Strategy
Cross Functional Team Leadership
Business Process
Management
Operational Excellence
Strategic Planning
Change Management
Business Process Improvement
Program Management
Process Improvement
Analysis
Business Strategy
Analytics
Training
Coaching
Business Analysis
Business Process Mapping
Continuous Improvement
Management Consulting
Black Belt
Enterprise Software
Project Management
Data Analysis
Performance Management
Dmaic
Statistics
Process Management
Business Transformation
Business Process Design
Process Engineering
Balanced Scorecard
Problem Solving
Kaizen
Customer Relations
Voice of the Customer
Metrics
Decision Making
Mentoring
Voc
Business Architecture
Solution Architecture
Customer Relationship Management
Lean
Leadership
Consulting
Team Leadership
Team Building
Financial Institutions
Communication

Economic Empowerment
Civil Rights and Social Action
Politics
Education
Poverty Alleviation
Science and Technology

English
Arabic

Ibm Bpm 8.5.5

United States