Macdalyne A Dube

Boston, MA

Telecommunications

Neurocare Center For Research Mar 2014 - Jun 2015
Client Service Coordinator
Boston Medical Center (Bmc) Mar 2014 - Jun 2015
Patient Services Coordinator
Servicemaster By Gilmore Nov 2013 - Feb 2014
Assistant Scheduling Coordinator
Maidpro May 2013 - Aug 2013
New Accounts Representative
Tufts Health Plan Medicare Preferred Sep 2012 - Feb 2013
Sales Triage Representative

Lincoln Technical Institute - Hamden 2014 - 2015
Massasoit Community College 2011 - 2012
Massasoit Community College 2010 - 2011
Bachelors, Bachelor of Arts, Business Brockton High School 1999 - 2003

Data Entry
Customer Service
Call Center
Sales
Office Administration
Software Documentation
Analysis
Outlook
Insurance
Credit
Secretarial Skills
Teamwork
Process Scheduler
Lotus Notes
Filing
Fax
Microsoft Office
Microsoft Excel
Powerpoint
Microsoft Word
Customer Satisfaction
Training
Team Leadership
Strategic Planning
Administration
Problem Solving
Spreadsheets
Process Improvement
Customer Experience
Customer Retention
Cold Calling
Salesforce.com
Communication
Temporary Placement
Epic Systems
Ews
Sdk
Insurance Verification
Call Centers
Marketing
Health

Haitian Creole

License 10077813

Tufts Health Plan Medicare Preferred
Watertown, MA
Oct 2012 to Dec 2012
Sales Triage Representative
First Marblehead
Medford, MA
May 2012 to Aug 2012
Loan Analyst
HP Hood LLC
Lynnfield, MA
Jan 2012 to Mar 2012
Purchasing Assistant
Commonwealth of Massachusetts, DMH
Brockton, MA
Nov 2007 to Dec 2011
Mental Health Worker I/Team Secretary
Specialty Catalog Corp
Easton, MA
Nov 2005 to Aug 2006
Call Center Agent/Customer Service Representative

Massasoit Community College
Brockton, MA
2011
Business Management
Brockton High School
Brockton, MA
1999 to 2003
High School Diploma in Drama Club