Resumes
Resumes
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Performance Engineering Manager
View pageLocation:
Fort Lauderdale, FL
Industry:
Financial Services
Work:
American Express
Senior Regulatory Manager
American Express
Performance Engineering Manager
American Express Dec 2005 - Oct 2009
Service Engineering Project Manager
American Express Dec 2005 - Oct 2009
Customer Experience and Quality Manager
Tracfone Wireless Oct 2004 - Nov 2005
Operational Assurance Engineer
Senior Regulatory Manager
American Express
Performance Engineering Manager
American Express Dec 2005 - Oct 2009
Service Engineering Project Manager
American Express Dec 2005 - Oct 2009
Customer Experience and Quality Manager
Tracfone Wireless Oct 2004 - Nov 2005
Operational Assurance Engineer
Education:
University of Miami 2000 - 2001
Masters, Industrial Engineering, Statistics University of Miami 1997 - 2000
Bachelor of Engineering, Bachelors, Industrial Engineering
Masters, Industrial Engineering, Statistics University of Miami 1997 - 2000
Bachelor of Engineering, Bachelors, Industrial Engineering
Skills:
Business Analysis
Process Improvement
Project Management
Business Process Improvement
Analytics
Customer Experience
Data Analysis
Change Management
Strategic Planning
Business Strategy
Relationship Management
Requirements Gathering
Microsoft Excel
Management
Vendor Management
Leadership
Six Sigma
Cross Functional Team Leadership
Team Leadership
Team Management
Continuous Improvement
People Management
Operational Excellence
Program Management
Risk Management
Project Portfolio Management
Project Management Office
Microsoft Project
Microsoft Powerpoint
Microsoft Access
Microsoft Word
Process Improvement
Project Management
Business Process Improvement
Analytics
Customer Experience
Data Analysis
Change Management
Strategic Planning
Business Strategy
Relationship Management
Requirements Gathering
Microsoft Excel
Management
Vendor Management
Leadership
Six Sigma
Cross Functional Team Leadership
Team Leadership
Team Management
Continuous Improvement
People Management
Operational Excellence
Program Management
Risk Management
Project Portfolio Management
Project Management Office
Microsoft Project
Microsoft Powerpoint
Microsoft Access
Microsoft Word
Languages:
English
Spanish
Spanish
Certifications:
Six Sigma Green Belt
Scrum Master
Project Management Profesional (Pmp)
Certified Scrummaster® (Csm®)
License 314219
American Express
Scrum Alliance, License 314219
Scrum Master
Project Management Profesional (Pmp)
Certified Scrummaster® (Csm®)
License 314219
American Express
Scrum Alliance, License 314219
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Luz Reveiz
View pageLocation:
United States