Work:
ACS Inc., A Xerox Company
Aug 2008 to 2000
CUSTOMER CARE MANAGER
AAA Northern New England
Portland, ME
Feb 2007 to Aug 2008
CONTACT CENTER MANAGER
J.J. Keller & Associates
Neenah, WI
Nov 2004 to Jun 2006
SOFTWARE SALES MANAGER
AAA East Central
Pittsburgh, PA
Nov 2000 to Nov 2004
CALL CENTER MANAGER
Dalloz Fall Protection
Franklin, PA
Mar 2000 to Oct 2000
INSIDE SALES MANAGER
HealthAmerica, Harrisburg
Pittsburgh, PA
Aug 1997 to Oct 1999
SALES MANAGER, INSIDE SALES
Prudential Securities, Inc
Camp Hill, PA
Jun 1994 to Aug 1997
SALES ASSOCIATE, The Rohrbaugh Group
Masland Industries, Inc
Carlisle, PA
Jun 1992 to Jun 1993
Executive Secretary
Rascals Teen Center
Kingsport, TN
Sep 1990 to May 1992
Executive Director
Applause, Inc
Woodland Hills, CA
May 1989 to Jun 1990
Product Planner
Education:
San Diego State University
San Diego, CA
1988
B.S. in Business Administration, Marketing