Leann E Dittman

2001 Lincoln St, Denver, CO 80202

Telecommunications

CenturyLink - Denver, CO since Jan 2008
Senior Director Customer Financial Services
QWEST COMMUNICATIONS CORP - Denver, CO Jul 2006 - Jan 2008
Manager Billing Services - Credit & Collections
QWEST COMMUNICATIONS CORP - Denver, CO Jul 2004 - Jul 2006
Manager Billing Services - Disputes
QWEST COMMUNICATIONS CORP - Denver, CO Jan 2004 - Jul 2004
Project Manager
QWEST COMMUNICATIONS CORP - Denver, CO Mar 2003 - Jan 2004
Senior Manager - Product / Process

University of Denver - Daniels College of Business 2008 - 2010
MBA, Business Administration and Management, General University of Phoenix 1997 - 1999
BS, Information Systems

Telecommunications
Process Improvement
Vendor Management
Leadership
Management
Change Management
Call Centers
Business Analysis
Analysis
Team Leadership
Product Management
Project Management
Business Process
Business Process Improvement
Training
Customer Experience
Cross Functional Team Leadership
Strategic Partnerships
Start Ups
Call Center
Risk Management
Team Building
Program Management
Strategic Planning
Business Development
Strategy
Operations Management
Sales
Customer Satisfaction
Budgets
Direct Sales
Crm
Performance Management
B2B
Employee Engagement
Mergers and Acquisitions
Finance
Sdlc
Data Analysis
Recruiting
Contract Negotiation
Marketing
Product Development
Coaching
Mentoring
Highly Motivated
Collaboration
Product Marketing
Vendor Relationships
Requirements Gathering

Audit Committee Chair
Inroads
Centurylink Intern Program Mentor
Active Member
Executive Womens Networking Group
Electronics
Colorado Womens Chamber of Commerce
Regulatory Committee Chair

English

Prosci Certified Change Management

CenturyLink/Qwest

Jan 2008 to 2000
Director/Senior Director Customer Financial Services
Qwest
Denver, CO
Jul 2006 to Jan 2008
Manager Billing Services - Credit & Collections
Qwest
Denver, CO
Jul 2004 to Jul 2006
Manager Billing Services - Disputes
Qwest
Denver, CO
Jan 2004 to Jul 2004
Project Manager
Credit & Collections
Denver, CO
Mar 2003 to Jan 2004
Senior Manager - Product / Process
Accenture
Denver, CO
Oct 2000 to Mar 2003
Experienced Consultant
Active.com
Westminster, CO
Feb 2000 to Oct 2000
Web Business Analyst
Barnes & Noble
New York, NY
Dec 1997 to Oct 1999
Manager Accounting & Information Systems - Marketing
Barnes & Noble
New York, NY
Jan 1997 to Dec 1997
PC Systems Administrator
Barnes & Noble
New York, NY
Feb 1994 to Jan 1997
Marketing Analyst

University of Denver
Denver, CO
Mar 2010
Masters in Business Administration
University of Phoenix
Phoenix, AZ
Sep 1999
Bachelor of Science in Information Systems