Kristina S Liang

Individual Travel Coordinator (Sales & Marketing) at The Fairmont San Francisco

San Francisco Bay Area

Hospitality

The Fairmont San Francisco - San Francisco Bay Area since Jan 2013
Individual Travel Coordinator (Sales & Marketing)
The Fairmont San Francisco - San Francisco Bay Area Jun 2010 - Dec 2012
Sales & Marketing Assistant
The Fairmont San Francisco - San Francisco Bay Area Sep 2008 - Jun 2010
Front Desk Agent/ Rooms Controller
Wells Fargo Bank Sep 2006 - May 2008
Premier Banker
Ricoh Business Solutions - Lanier Worldwide Nov 2005 - Jun 2006
Commercial Representative

Hotels
Training
Customer Service
Event Planning
Marketing Communications
Event Management
Budgets
Account Management
Outlook
Sales
Sales Management
Salesforce.com
Microsoft Excel
PowerPoint
Forecasting
Marketing Strategy
Inventory Management
Marketing
Microsoft Word
Microsoft Office

At Lanier Worldwide: • Sold over $90k in first 4 months. Wells Fargo Bank: • Banker: Was top 5 in SF Market for two quarters in a row. Retained high sales within own branch. • Teller: Won awards the first 3 months of training for highest referrals and maintained one of the top producers, until I left. Was ranked at 24 for the entire San Francisco Market (noting that each branch has approximately 8 tellers). Fairmont Hotel: • Personally raised more than half of the hotel totals for California in the “California Save our Parks” Campaign. • Top performer in “Upgrades” of room categories. Provided revenue for the hotel of $16,000.00 in one month.(Highest upgrades in a month on record for the Fairmont San Franciso) • Received multiple “Outstanding” scores for the JD Powers Awards for exceptional service.