Inventors:
Diego Espinosa - Phoenix AZ, US
Krista S. Freiland - Phoenix AZ, US
Satyendra S. Hiredesai - Phoenix AZ, US
Tovah L. Licht - Scottsdale AZ, US
Kim Mennemeyer - Rochester NY, US
Vladimir N. Shatalin - Cranbury NJ, US
Assignee:
AMERICAN EXPRESS TRAVEL SERVICES, CO., INC. - New York NY
International Classification:
G06Q 10/00
Abstract:
Method and system for identifying and consolidating information related to unused airline tickets. The information is retrieved from a global distribution system (GDS) and consolidated in a database of the booking agent, giving the booking agent automatic access to the information when there is an option to exchange the unused ticket for a new ticket.