Khalil A Kharif

201 Wheeler Ave, Nashville, TN 37211

Information Technology And Services

Premiere Credit of North America
Information Technology Help Desk Administrator
Apricity Resources Jul 2017 - Jul 2019
It Support Specialist
Fresenius Medical Care Nov 2016 - Apr 2017
Desktop Support Analyst
Tractor Supply Company Oct 2015 - Apr 2017
It Operations Specialist
Unisys Jan 2015 - Aug 2015
Department of Defense It Specialist - Tier 2

Middle Tennessee State University (Mtsu) 2011 - 2016
Bachelors, Bachelor of Science, Business Economics Nashville State Community College 2007 - 2009
Associates, Business Management, Business Glencliff Comprehensive High School 2003 - 2006

Windows 7
Microsoft Office
Troubleshooting
Customer Service
Help Desk Support
Leadership
Microsoft Excel
Information Technology
Microsoft Word
English
Windows
Sales
Research
Dod
Call Centers
Powerpoint
Training
Bmc Remedy Ticketing System
Technical Training
Nipr
Active Dod Secret Clearance
Desktop Support Management
Management
Telecommunications
Supervisory Skills
Siprnet
Security+
Information Assurance
Owa
Analysis
Windows 8
Windows 8.1
Technical Support
Vtc
Network Administration
Problem Solving
Voip
Windows Remote Desktop
Aesd
Enterprise Email
Comptia Security+
Imprivata Onesign

Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Science and Technology
Arts and Culture
Health

Comptia Security+ Syo-301 Ce
Itil V3 Foundation
 Mtcs Windows 7, 70-685: Enterprise Desktop Support Technician
 Mtcs Windows 7, 70-685: Enterprise Desktop Support Technician
Comptia
Exin
Microsoft

Dell Services Federal Government

Oct 2012 to 2000
Department of Defense IT Specialist - Tier 2
Comcast CableVision
Nashville, TN
Jan 2011 to Oct 2012
Customer Account Specialist - Tier 2
T-Mobile Inc. USA
Nashville, TN
Nov 2009 to Nov 2010
Customer Service Representative

Middle Tennessee State University
Murfreesboro, TN
2011 to 2015
Bachelor's of Science in Business Economics
Nashville State Community College
Nashville, TN
2007 to 2009
Small Business Management
Glencliff Comprehensive High School
Nashville, TN
2003 to 2006
High School Diploma in College/University Preparatory and Advanced High School/Secondary Diploma Program

- Network monitoring and programming<br/>- Set up user accounts, permissions, and passwords to access the network<br/>- Finding and resolving faults to include: network, desktop, or mobility<br/>- Managing preventative maintenance checks and schedules<br/>- Providing technical support and training to employees/customers/trainees<b... Providing technical training to groups of individuals in live action environments<br/>- Carrying out day to day operations to include: administration and network monitoring<br/>- Planning and implementing future developments.<br/>- Advanced written and oracle skills<br/>- Experienced with Microsoft Office<br/>- MTCS Windows 7 Certified<br/>- Security+ SYO-301 Certified<br/>- ITIL v3 Foundations Certified<br/>- GSA Clearance<br/>- DoD Secret Level Clearance