Resumes
Resumes
Call Center Customer Service Representative
View pageLocation:
3164 Santiago Dr, Florissant, MO 63033
Industry:
Insurance
Work:
Anthem Jan 2018 - Aug 2018
Health Program Representative
Staples Promotional Products Aug 2016 - Feb 2017
Special Order Account Representative
American Express Aug 2015 - May 2016
Quality Assurance Representative
J.c Penney Logistics Center Jan 2015 - Mar 2015
Call Center Customer Service Representative
Aramark May 2011 - Dec 2013
Regional Customer Service Representative
Health Program Representative
Staples Promotional Products Aug 2016 - Feb 2017
Special Order Account Representative
American Express Aug 2015 - May 2016
Quality Assurance Representative
J.c Penney Logistics Center Jan 2015 - Mar 2015
Call Center Customer Service Representative
Aramark May 2011 - Dec 2013
Regional Customer Service Representative
Education:
Lane College 1986 - 1991
Bachelors, Bachelor of Science, Business Administration Lutheran High School North 1986
Lutheran North High School 1982 - 1986
Bachelors, Bachelor of Science, Business Administration Lutheran High School North 1986
Lutheran North High School 1982 - 1986
Skills:
Territory Development
New Business Development
Customer Service
Sales Management
Management
Team Building
Event Planning
Public Speaking
Coaching
Strategic Planning
Community Outreach
Merchandising
Account Management
Program Development
Marketing Strategy
Community Development
B2B
Sales Operations
Leadership
Volunteer Management
Public Relations
Advertising
Budgets
Social Networking
Leadership Development
Event Management
Microsoft Office
Outlook
Marketing Communications
Powerpoint
Social Media
Customer Retention
Customer Satisfaction
Training
Sales
Cold Calling
Sales Process
New Business Development
Customer Service
Sales Management
Management
Team Building
Event Planning
Public Speaking
Coaching
Strategic Planning
Community Outreach
Merchandising
Account Management
Program Development
Marketing Strategy
Community Development
B2B
Sales Operations
Leadership
Volunteer Management
Public Relations
Advertising
Budgets
Social Networking
Leadership Development
Event Management
Microsoft Office
Outlook
Marketing Communications
Powerpoint
Social Media
Customer Retention
Customer Satisfaction
Training
Sales
Cold Calling
Sales Process
Kevin Ealy
View pageKevin Ealy
View pageKevin Ealy Kansas City, MO
View pageWork:
Staffmark Temporary Agency
Jan 2015 to 2000
Call Center Customer Service Representative
United Healthcare
Overland Park, KS
Jul 2014 to Jan 2015
Call Center Customer Service Representative
Aramark Uniform Group
St. Louis, MO
2011 to 2013
Regional Customer Service Representative
Aramark Uniform Group
St. Louis, MO
Feb 2011 to May 2011
Tele-Recruiter
American Red Cross
St. Louis, MO
Feb 2011 to May 2011
Tele-Recruiter
American Red Cross
St. Louis, MO
Nov 2009 to Feb 2011
Associate Donor Recruitment Representative
Jan 2015 to 2000
Call Center Customer Service Representative
United Healthcare
Overland Park, KS
Jul 2014 to Jan 2015
Call Center Customer Service Representative
Aramark Uniform Group
St. Louis, MO
2011 to 2013
Regional Customer Service Representative
Aramark Uniform Group
St. Louis, MO
Feb 2011 to May 2011
Tele-Recruiter
American Red Cross
St. Louis, MO
Feb 2011 to May 2011
Tele-Recruiter
American Red Cross
St. Louis, MO
Nov 2009 to Feb 2011
Associate Donor Recruitment Representative
Education:
Lane College
Jackson, TN
Sep 1986 to May 1991
B.S. in Business Administration
Jackson, TN
Sep 1986 to May 1991
B.S. in Business Administration
Skills:
Collaborated directly withkey decision makers to discuss and establish profitable relationships Leveraged highly effective cold-calling and lead generation skills to establish product awareness,build customer rapport,and tactfully close the sale. Maintained customer log book to document contact information, past products sold, and areas of need Trained and mentored other sales personnel on the utilization of innovative techniques in sales, product knowledge,and customer service to maintain lasting business relationships Applied needs-basedconsultative selling skills to successfully retain customer baseand limit losses Developedcomprehensiveknowledg... of allproducts,procedures,and policies to accurately inform customers of product and service offerings based on stated needs.