Resumes
Resumes
Lead Process Analyst At Centurylink Business
View pagePosition:
Lead Process Analyst - Customer Experience at CenturyLink Business, Sr Trainer at CenturyLink Business
Location:
Greater Denver Area
Industry:
Telecommunications
Work:
CenturyLink Business - Denver, Colorado since Apr 2013
Lead Process Analyst - Customer Experience
CenturyLink Business - Greater Denver Area since Jan 2012
Sr Trainer
Qwest - Greater Denver Area Jan 2011 - Dec 2011
Sales Integration Manager (SIM)
Qwest - Denver Jul 2009 - Jan 2011
B2B Customer Account Manager
Lead Process Analyst - Customer Experience
CenturyLink Business - Greater Denver Area since Jan 2012
Sr Trainer
Qwest - Greater Denver Area Jan 2011 - Dec 2011
Sales Integration Manager (SIM)
Qwest - Denver Jul 2009 - Jan 2011
B2B Customer Account Manager
Education:
Penn State University 2001 - 2005
Bachelors, Business Management and Marketing Council Rock North High School 1999 - 2001
Bachelors, Business Management and Marketing Council Rock North High School 1999 - 2001
Awards:
Email Recognition
I told a co-worker of mine that I had the best trainer in my 17 years of telecom. She immediately asked, “Was it Keith Masenheimer?” I have been working to get a trainer position. If that happens I will do my best to live up to your exceptional standard. Thumbs up! Nancy
Internal Company Recognition Card
Nicole Loper
Keith Thank you so much for all you do to support our Sales, Systems, and Operations organizations. I know I defer to you on many occasions when it comes to process support questions from our sellers, sales managers, RSSMs – I could go on and on; anyway, the point is, I always appreciate your helpful input. Nicole Loper June 27, 2012
Web Based Training Feedback
Keith, For some reason I didn’t see a survey after your training session yesterday. I wanted to let you know that I found this session to be the most useful (from a selling perspective) and informative than any other L-Q training session I’ve attended. I hope that you will be hosting more in the near future. Keep it coming! Thank you. Michele Supervisor Sales Engineering - Southern Region
I told a co-worker of mine that I had the best trainer in my 17 years of telecom. She immediately asked, “Was it Keith Masenheimer?” I have been working to get a trainer position. If that happens I will do my best to live up to your exceptional standard. Thumbs up! Nancy
Internal Company Recognition Card
Nicole Loper
Keith Thank you so much for all you do to support our Sales, Systems, and Operations organizations. I know I defer to you on many occasions when it comes to process support questions from our sellers, sales managers, RSSMs – I could go on and on; anyway, the point is, I always appreciate your helpful input. Nicole Loper June 27, 2012
Web Based Training Feedback
Keith, For some reason I didn’t see a survey after your training session yesterday. I wanted to let you know that I found this session to be the most useful (from a selling perspective) and informative than any other L-Q training session I’ve attended. I hope that you will be hosting more in the near future. Keep it coming! Thank you. Michele Supervisor Sales Engineering - Southern Region
Business Account Manager
View pageLocation:
5771 west Rowland Pl, Littleton, CO 80128
Industry:
Telecommunications
Work:
Centurylink Business Mar 1, 2013 - Aug 2017
Lead Product Manager - Customer Experience at Centurylink Business
Centurylink Mar 1, 2013 - Aug 2017
Senior Lead Customer Experience Manager
Centurylink Business Jan 2012 - Mar 2013
Senior Trainer
Qwest Communications Jan 2011 - Mar 2013
Sales Integration Manager
Qwest Communications Jul 2009 - Jan 2011
Business To Business Customer Account Manager
Lead Product Manager - Customer Experience at Centurylink Business
Centurylink Mar 1, 2013 - Aug 2017
Senior Lead Customer Experience Manager
Centurylink Business Jan 2012 - Mar 2013
Senior Trainer
Qwest Communications Jan 2011 - Mar 2013
Sales Integration Manager
Qwest Communications Jul 2009 - Jan 2011
Business To Business Customer Account Manager
Education:
Penn State University 2001 - 2005
Bachelors, Bachelor of Science, Marketing, Management, Business Management Council Rock North High School 1999 - 2001
Bachelors, Bachelor of Science, Marketing, Management, Business Management Council Rock North High School 1999 - 2001
Skills:
Telecommunications
Customer Relations
Customer Service
Account Management
New Business Development
Selling
Voip
Contract Negotiation
Negotiation
Sales Management
Requirements Analysis
Customer Satisfaction
Budgeting
Territory
Cpe
Telecommunication Services
Ip
Small Business
Cisco
Analysis
Microsoft Office
Proposal Writing
Private Line
Mpls
Consultative Selling
Forecasting
B2B
Planning
Cost
Security
Problem Solving
Cold Calling
Hosting
Portfolio Management
Inventory Management
Pricing
Event Management
Research
Large Business
Project Management
Rfp
Networking
Lead Generation
Crm
Business Development
Sales Presentations
Network Design
Leadership
Sip Trunking
Strategic Planning
Customer Relations
Customer Service
Account Management
New Business Development
Selling
Voip
Contract Negotiation
Negotiation
Sales Management
Requirements Analysis
Customer Satisfaction
Budgeting
Territory
Cpe
Telecommunication Services
Ip
Small Business
Cisco
Analysis
Microsoft Office
Proposal Writing
Private Line
Mpls
Consultative Selling
Forecasting
B2B
Planning
Cost
Security
Problem Solving
Cold Calling
Hosting
Portfolio Management
Inventory Management
Pricing
Event Management
Research
Large Business
Project Management
Rfp
Networking
Lead Generation
Crm
Business Development
Sales Presentations
Network Design
Leadership
Sip Trunking
Strategic Planning