Kathryn J Schierloh

Third Church of Christ, Scientist

Oct 2011 to 2000
Clerk (part-time)
Glenmont Nursing Home

Oct 2010 to 2000
Office Assistant (volunteer)
KForce Professional Staffing for Lexis Nexis
Miamisburg, OH
Aug 2009 to Apr 2011
Study Participant Recruiter, Contractor
Choices in Community Living
Dayton, OH
Aug 2007 to Nov 2008
Substitute Worker Pool Facilitator
Lake County Department of Job and Family Services
Painesville, OH
Aug 2001 to Nov 2005
Clerk I
First Church of Christ, Scientist
Painesville, OH
Jan 2000 to Apr 2005
Clerk/Secretary

Lakeland Community College
Willoughby, OH
Jan 1997 to Jan 1999
Associate in Applied Business in Information Systems
National Telecommuting Institute, Inc.
Jan 2011
General Certificate in Virtual Call Center Agent

Compiled and maintained confidential client records for caseworker and legal review; Verified information using agency-specific proprietary computer programs; Ensured that Microsoft Word, Excel and Internet browsers were used to gather meaningful information in an efficient and timely manner; Set and tracked appointments while keeping precise records; Placed high value on efficient workflow while distinguishing between high and low priority tasks; Showed high degree of initiative by taking charge in absence of detailed instructions; Learned and adjusted quickly to new procedures and protocols; Conveyed a positive attitude which reflected favorably on the public relations of the organization; Interacted with customers and colleagues with professionalism, friendly demeanor, ease, tact, and natural style