Resumes
Resumes
Kathleen Cloder
View pageLocation:
300 west 123Rd Ave, Denver, CO 80234
Industry:
Computer Software
Work:
Unitedhealth Group Jan 2018 - Dec 2018
Customer Service and Claims Representative
Red Book Solutions Mar 2014 - Sep 2017
Customer Service Specialist
Kforce Inc Oct 2013 - Feb 2014
Account Adminstration Representative
Roth Staffing Aug 2013 - Oct 2013
Accounts Receivable and Collections
Kelly Services Mar 2012 - Aug 2013
Customer Service and Account Support
Customer Service and Claims Representative
Red Book Solutions Mar 2014 - Sep 2017
Customer Service Specialist
Kforce Inc Oct 2013 - Feb 2014
Account Adminstration Representative
Roth Staffing Aug 2013 - Oct 2013
Accounts Receivable and Collections
Kelly Services Mar 2012 - Aug 2013
Customer Service and Account Support
Education:
Hacc, Central Pennsylvania's Community College 2010 - 2012
Associates, Associate of Arts, Social Services
Associates, Associate of Arts, Social Services
Skills:
Customer Service
Customer Satisfaction
Customer Support
Health Insurance
Customer Education
Training
Salesforce.com
Sales
Customer Retention
Employee Training
Employee Benefits
Medical Billing
Accounts Payable
Account Reconciliation
Call Centers
Time Management
Customer Experience
Crm
Saas
Microsoft Office
Process Improvement
Troubleshooting
Icd 9 Cm
Cpt
Medical Terminology
A/R Collections
Patient Advocacy
Accounts Receivable
Technical Support
E Learning
Software Documentation
Invoicing
Data Entry
Telephone Skills
Insurance
Outlook
Customer Engagement
Client Services
Teamwork
Retail
Accounts Payable/Receivable
Team Oriented
Customer Acquisition
Call Center Representative
Customer Focus
Facets
Microsoft Word
Microsoft Excel
Customer Satisfaction
Customer Support
Health Insurance
Customer Education
Training
Salesforce.com
Sales
Customer Retention
Employee Training
Employee Benefits
Medical Billing
Accounts Payable
Account Reconciliation
Call Centers
Time Management
Customer Experience
Crm
Saas
Microsoft Office
Process Improvement
Troubleshooting
Icd 9 Cm
Cpt
Medical Terminology
A/R Collections
Patient Advocacy
Accounts Receivable
Technical Support
E Learning
Software Documentation
Invoicing
Data Entry
Telephone Skills
Insurance
Outlook
Customer Engagement
Client Services
Teamwork
Retail
Accounts Payable/Receivable
Team Oriented
Customer Acquisition
Call Center Representative
Customer Focus
Facets
Microsoft Word
Microsoft Excel
Interests:
Social Services
Environment
Poverty Alleviation
Disaster and Humanitarian Relief
Animal Welfare
Health
Environment
Poverty Alleviation
Disaster and Humanitarian Relief
Animal Welfare
Health
Certifications:
License 457530
Accident, Health, and Life Insurance Resident Producer
Accident, Health, and Life Insurance Resident Producer
Kathleen Cloder Annville, PA
View pageWork:
Kelly Temporary Service
May 2012 to 2000
Clerical and Customer Service
TRC Interactive
Harrisburg, PA
Jul 2006 to Jan 2009
Customer Liaison
TLC Pet Services
Annville, PA
Mar 2005 to Sep 2008
Owner/Administrator
Capital Blue Cross
Harrisburg, PA
Jul 2003 to Mar 2005
Provider Telephone Representative
Select Physical Therapy
Mechanicsburg, PA
Oct 2002 to Jul 2003
Patient Account Representative
Penn State Hershey Medical Center
Hershey, PA
2001 to 2001
Patient Account Representative
Great-West Healthcare
Greenwood Village, CO
Apr 1999 to Sep 2000
Member Services Representative
May 2012 to 2000
Clerical and Customer Service
TRC Interactive
Harrisburg, PA
Jul 2006 to Jan 2009
Customer Liaison
TLC Pet Services
Annville, PA
Mar 2005 to Sep 2008
Owner/Administrator
Capital Blue Cross
Harrisburg, PA
Jul 2003 to Mar 2005
Provider Telephone Representative
Select Physical Therapy
Mechanicsburg, PA
Oct 2002 to Jul 2003
Patient Account Representative
Penn State Hershey Medical Center
Hershey, PA
2001 to 2001
Patient Account Representative
Great-West Healthcare
Greenwood Village, CO
Apr 1999 to Sep 2000
Member Services Representative
Education:
Harrisburg Area Community College
Harrisburg, PA
2010 to 2013
Associate of Arts in Social Services
Harrisburg, PA
2010 to 2013
Associate of Arts in Social Services
Skills:
Customer Focused, Call Center, Medical Billing and Collections, Cross-Functional Abilities, Health Insurance Benefits, Operations Coordination, Medical Terminology
Kathleen Cloder Westminster, CO
View pageWork:
Red Book Connect
Denver, CO
Mar 2014 to Jul 2014
Customer Engagement Specialist
Kforce Staffing
Englewood, CO
2013 to 2014
Kaiser Permanente - Account Administration Representative
Kelly Services
Lancaster, PA
2012 to 2013
Customer Service / Account Support
Harrisburg Area Community College
Harrisburg, PA
2010 to 2012
Student
TRC Interactive
Harrisburg, PA
2006 to 2009
Customer Liaison
TLC Pet Services
Annville, PA
2005 to 2008
Owner/Administrator
Capital Blue Cross
Harrisburg, PA
2003 to 2005
Provider Telephone Representative
Select Physical Therapy
Harrisburg, PA
2002 to 2003
Patient Account Representative
Great-West Healthcare
Greenwood Village, CO
1999 to 2001
Member Services Representative
Denver, CO
Mar 2014 to Jul 2014
Customer Engagement Specialist
Kforce Staffing
Englewood, CO
2013 to 2014
Kaiser Permanente - Account Administration Representative
Kelly Services
Lancaster, PA
2012 to 2013
Customer Service / Account Support
Harrisburg Area Community College
Harrisburg, PA
2010 to 2012
Student
TRC Interactive
Harrisburg, PA
2006 to 2009
Customer Liaison
TLC Pet Services
Annville, PA
2005 to 2008
Owner/Administrator
Capital Blue Cross
Harrisburg, PA
2003 to 2005
Provider Telephone Representative
Select Physical Therapy
Harrisburg, PA
2002 to 2003
Patient Account Representative
Great-West Healthcare
Greenwood Village, CO
1999 to 2001
Member Services Representative
Education:
Harrisburg Area Community College
Harrisburg, PA
2010 to 2012
AA in Social Services - In Progress
Harrisburg, PA
2010 to 2012
AA in Social Services - In Progress
Skills:
Customer Service, Health Insurance, training, Salesforce, Customer Education, Process Improvement, Benefits, medical claims, Saas, Call Center, Claims Adjudication,