Resumes
Resumes
Senior Customer Service Representative
View pageLocation:
Philadelphia, PA
Industry:
Education Management
Work:
Educationtal Testing Servicces
Senior Customer Service Representative
Educational Testing Service (Ets)
Team Lead and Program Coordinator
Educational Testing Service (Ets)
Customer Service Representative
Educational Testing Service (Ets) Feb 2014 - Apr 2014
Staff Associate
Verizon Apr 2012 - Nov 2012
Manager Operations Hq
Senior Customer Service Representative
Educational Testing Service (Ets)
Team Lead and Program Coordinator
Educational Testing Service (Ets)
Customer Service Representative
Educational Testing Service (Ets) Feb 2014 - Apr 2014
Staff Associate
Verizon Apr 2012 - Nov 2012
Manager Operations Hq
Education:
Peirce College 1981 - 1982
Millersville University of Pennsylvania 1979 - 1981
Millersville University of Pennsylvania 1979 - 1981
Skills:
Customer Experience
Cross Functional Team Leadership
Direct Sales
Team Leadership
Call Centers
Customer Service
Solution Selling
Leadership
B2B
Management
Project Management
Mobile Devices
Customer Satisfaction
Process Improvement
Training
Telecommunications
Wireless
Team Building
Customer Retention
Microsoft Office
Cross Functional Team Leadership
Direct Sales
Team Leadership
Call Centers
Customer Service
Solution Selling
Leadership
B2B
Management
Project Management
Mobile Devices
Customer Satisfaction
Process Improvement
Training
Telecommunications
Wireless
Team Building
Customer Retention
Microsoft Office
Languages:
English
Certifications:
Scoring To Standards Ets Brands
Kathleen Barras
View page
Consultant At Verizon Wireless
View pagePosition:
Consultant at Verizon Wireless
Location:
Greater Philadelphia Area
Industry:
Telecommunications
Work:
Verizon Wireless
Consultant
Consultant