Julia N Scoggin

Little Rock, AR

Financial Services

1215 Brantley Ave, North Little Rock, AR 72117

Information Technology And Services

Prime Card Customer Service Trainer at Fidelity National Information Services

Little Rock, Arkansas Area

Financial Services

FIS Global
Little Rock, AR
Mar 2008 to Jun 2012
Call Center Supervisor
New Perspective Church
Little Rock, AR
Jan 2007 to Apr 2010
Administrative Assistant

Arkansas Real Estate School
Little Rock, AR
2012 to 2012
Certificate of Completion in Real Estate Pre-License 60 hour Course
Pulaski Technical College
North Little Rock, AR
2003 to 2004
N/A in General Education
North Little Rock High School
North Little Rock, AR
2000 to 2003
High School Diploma

FIS Global

Jun 2010 to 2000
Contact Center Supervisor
FIS Global
Little Rock, AR
Nov 2009 to Jun 2010
Contact Center Representative IV (Team Lead & Trainer)
New Perspective Christian Church
Little Rock, AR
Jan 2007 to Apr 2010
Administrative Assistant
FIS Global
Little Rock, AR
Jun 2008 to Nov 2009
Contact Center Representative III
FIS Global
Little Rock, AR
Mar 2008 to Jun 2008
Contact Center Representative I
Verizon Wireless (formally Alltel Communications)
Little Rock, AR
Jun 2007 to Feb 2008
Business Solutions Staff Assistant
Verizon Wireless (formally Alltel Communications)
Little Rock, AR
Nov 2005 to Jun 2007
Customer Service/Technical Support Rep (Team Captain)
Nuvell Credit Corporation
Little Rock, AR
Feb 2004 to Nov 2005
Investigator/Data Entry Clerk

Pulaski Technical College
North Little Rock, AR
Jan 2003 to Jan 2004
General Education
North Little Rock High School - West Campus
North Little Rock, AR
Jan 2001 to Jan 2003
High School Diploma

Team Management, Internal/External Customer Relations, Event Coordination, Troubleshooting/Problem Solving, Call Center Operations, Team Player, Staff Development, General Office Skills, Front Office Operations, Windows 2000, Microsoft Office, Executive Support, Client Communication, Customer Service, Word Processing, Telephone Reception