Joseph A Techau

Department of Housing and Community Developement
Sacramento, CA
Jun 2011 to Oct 2012
IT Analyst Student Assistant
AT&T
Sacramento, CA
2000 to 2008
MAINTENANCE ADMINISTRATOR-HELP DESK REPAIR

Sierra College
Rocklin, CA
2012
AS in Computer Science, with a concentration in Networking
Techskills
Sacramento, CA
Jan 2009 to Jan 2010
Cisco Certified Network Associate in Network Administration
Techskills
Sacramento, CA
Jan 2009 to Jan 2009
COMPTIA A+ Certification in Computer repair
Techskills
Sacramento, CA
Jan 2009 to Jan 2009
COMPTIA Network+ Certification in Network Administration

Troubleshooting Software and Hardware, Identifying and troubleshooting Components of Motherboards, Processors, Memory, Storage Devices, Power Supplies, Display Devices, Adapter Cards, Ports and Cables. Troubleshoot for Remote Desktop and Remote Assistance Installing, Configuring, and Optimizing PC Components. Performing Preventative PC Maintenance, Diagnostic, Backup and System Recovery. Optimizing, Installing, Upgrading, Windows 7, 2000, XP, Vista and Windows Server. Installing, Configuring, Troubleshooting Networks, Networking Tools and Diagnostics, Preventative Network Maintenance. Understanding Network Security, Security Solutions and Baselines, Auditing and Logging. Managing projects Manage Hard Disks, Partitions and Files. Responsible for managing Users Desktop Environment. Create and manage user, group and computer accounts in Active Directory with Local and NTFS Permissions. Monitor, manage and optimize system performance for mobile users. Install, configure, maintain, and optimize server hardware devices. Create and modify user accounts using Active Directory. Monitor and optimize a server environment for application performance. Implement disaster recovery plan, system state back up, security, file systems, and data restoration.