Industry:
Information Technology And Services
Work:
Pwc
Manager
Pwc
Itsm Senior Associate
Pwc Feb 1, 2014 - Sep 2015
Experienced Associate
Pwc Feb 2014 - Jan 2015
Associate
Pwc Sep 2011 - Feb 2014
Fs Specialist
Education:
Southern Illinois University, Carbondale 2003 - 2005
Bachelors, Bachelor of Arts, Psychology
Moraine Valley Community College 1999 - 2005
Associates, Associate of Arts, Psychology, Business Management, Business
Skills:
Windows 7
Software Documentation
Troubleshooting
Technical Support
Lotus Notes
Computer Hardware
Customer Service
Access
Windows Xp
Android
Active Directory
Network Administration
Management
Microsoft Office
Time Management
Project Management
Help Desk Support
Ios
Smartphones
Team Leadership
Change Management
Sharepoint
Network Monitoring Tools
Itil V3 Foundations Certified
It Service Management
Itil Implementation
Certifications:
Axelos Global Best Practice
Comptia
Itil Foundations
Itil Service Strategy
Itil Continual Service Improvement
A+
Network+
Security+
