Resumes
Resumes
![Jon Gigstad Photo 1 Jon Gigstad Photo 1](/img/not-found.png)
Solutions Technician
View pageLocation:
Portland, OR
Industry:
Medical Devices
Work:
Upsource LLC - Portland, Oregon Area since Oct 2011
Director of Operations
Upsource LLC - Portland, Oregon Area since Oct 2011
Operation Manager
Stream Global Services Jul 2007 - May 2009
Service Delivery Manager
Stream Global Services Aug 2005 - Jun 2007
Senior Team Manager
Stream Global Services May 2000 - Jul 2005
Team Manager
Director of Operations
Upsource LLC - Portland, Oregon Area since Oct 2011
Operation Manager
Stream Global Services Jul 2007 - May 2009
Service Delivery Manager
Stream Global Services Aug 2005 - Jun 2007
Senior Team Manager
Stream Global Services May 2000 - Jul 2005
Team Manager
Education:
ITT Technical Institute 1984 - 1986
Associates, Electronics and Computer Science
Associates, Electronics and Computer Science
Skills:
Call Centers
Customer Satisfaction
Technical Support
Troubleshooting
Customer Experience
Software Documentation
Customer Service
Crm
Training
Mysql
Management
Operations Management
Contact Centers
Team Leadership
Leadership
Call Center
Operating Systems
Vendor Management
Performance Management
Process Improvement
Service Delivery
Team Management
Workforce Management
Computer Hardware
Program Management
Sales
Windows
Coaching
Microsoft Office
Project Management
Customer Relationship Management
Microsoft Excel
Business Process Improvement
Interviews
Supervisory Skills
Time Management
Ivr
Call Center Development
Mysql Database Design
Customer Satisfaction
Technical Support
Troubleshooting
Customer Experience
Software Documentation
Customer Service
Crm
Training
Mysql
Management
Operations Management
Contact Centers
Team Leadership
Leadership
Call Center
Operating Systems
Vendor Management
Performance Management
Process Improvement
Service Delivery
Team Management
Workforce Management
Computer Hardware
Program Management
Sales
Windows
Coaching
Microsoft Office
Project Management
Customer Relationship Management
Microsoft Excel
Business Process Improvement
Interviews
Supervisory Skills
Time Management
Ivr
Call Center Development
Mysql Database Design