Work:
Pueblo Department of Social Services
Jun 2011 to 2000
PC/Network Support Technician
Deploy VMware ESX
Nov 2010 to 2000
Network and Systems Administrator
AppleOne
Mar 2010 to Jul 2010
Tier 2 Tech Support Specialist providing solutions for Navakai MSP Partner
Colorado Springs Fine Arts Center
May 2007 to Apr 2009
IT Manager
Coldwell Banker Partners
Sep 2003 to Dec 2006
Broker Associate/ IT Specialist
Certified Web Solutions
Dec 2002 to Dec 2006
PC/LAN Specialist
Teamshare, Inc
May 2002 to Dec 2002
Computer Support Specialist
Two Rivers Group
Nov 2001 to May 2002
Computer Support Specialist
Denver Technical College
Denver, CO
Dec 2000 to Sep 2001
Lab Technician
Denver Technical College
Denver, CO
Oct 1999 to Sep 2001
Student
Education:
Denver Technical College a Division of DeVry [3.8] GPA
2001
Associates in Network Systems Administration
Skills:
Windows 95, 98, Me, XP Home, Windows 7 Home Premium, Windows NT 4.0, 2000, XP Pro, Vista, Windows 7 Pro and Ultimate. Windows NT 4.0 Server, NT 4.0 Terminal Server, MS Server 2000-2008. Microsoft Exchange Server 5.5, 2000, 2003, 2007 and 2010. SharePoint Server 2003 and 2010. Microsoft Office 97, 2000, XP, 2003, 2007, and 2010. SQL Server 7, 2000, 2005 and 2008 -R2. Active Directory. Microsoft IIS, IIS 7.5. DNS Implementation and Management. Citrix MetaFrame XP Feature Release 1-3. Microsoft Application Server. Sales Logix .Net. Cisco 2621XM Router. Cisco VPN 3005 Concentrator. Cisco PIX 515 Firewall. Cisco 2900 Series Catalyst Switches. Cisco, Linksys, Netgear Hubs/Switches. Mitel SX200. Avaya SCS500 VOIP telephone system. Solaris 8, 9 and 10. IP Office 4.03. Blackbaud Patrons Edge, Raiser's Edge, Financial Edge and CounterPoint. Linux Lindows 1.0, Mandrake 8.0, Mandriva 2010, Red Hat 4-6, Ubuntu 8-10, Debian 6, OpenVPN. Kaseya Systems Management Software. ConnectWise PSA. Secret Server password and contact management software. VMware ESX and ESXi 3.5, 4.0 - 5.1, vSphere 4 and 5. Unix, Linux, DOS, VB Script, Putty and create batch files. Novell Netware 5.1. Microsoft Front Page. Macromedia Dreamweaver 6- CS5. Macromedia Flash 7- CS5. Macromedia Fireworks 7- CS5. HTML, ASP.NET, VB.NET, Perl. Adobe Photoshop. Zenith Infotech BDR. VERITAS Backup Exec. PowerQuest Partition Magic 4-8. Symantec pcAnywhere 9-11. Symantec Ghost 6-15. Sophos Anti-Virus, Sophos PureMessage for MS Exchange 2003. C++. Excellent customer service skills. Application software installation, upgrade and troubleshooting. Hardware upgrading, troubleshooting, and repairing PC components Operating systems. Computer terminology and architecture