Resumes
Resumes
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Technology Service Desk Manager
View pageLocation:
610 Cleveland Dr, New Kensington, PA 15068
Industry:
Retail
Work:
Giant Eagle Jun 2006 - Oct 2009
Resource Manager
Giant Eagle Jun 2006 - Oct 2009
Technology Service Desk Manager
Giant Eagle Jun 2003 - Jun 2006
Retail Support Manager
Giant Eagle Mar 1999 - Jun 2003
Point of Sale, Programmer Analyst
Giant Eagle May 1996 - Mar 1999
Network Services, Support Representative
Resource Manager
Giant Eagle Jun 2006 - Oct 2009
Technology Service Desk Manager
Giant Eagle Jun 2003 - Jun 2006
Retail Support Manager
Giant Eagle Mar 1999 - Jun 2003
Point of Sale, Programmer Analyst
Giant Eagle May 1996 - Mar 1999
Network Services, Support Representative
Education:
Robert Morris University 1998 - 2000
Masters, Master of International Studies, Communication, Information Systems Chatham University 1993 - 1997
Bachelors, Bachelor of Arts, Communication Management, Communication
Masters, Master of International Studies, Communication, Information Systems Chatham University 1993 - 1997
Bachelors, Bachelor of Arts, Communication Management, Communication
Skills:
Process Improvement
Management
Training
Coaching
Recruiting
Customer Service
Retail
Project Management
Team Building
Call Centers
Sdlc
Analytics
Disaster Recovery
Technical Writing
Vendor Management
Access
Business Analysis
Interviewing Skills
Team Building Facilitation
Mentoring
Morale Building
Queue Management
Call Center Operations
Strategic Communications
Internal Communications
Hipaa
Knowledge Management
Newsletters
Strategic Planning
Hiring
Applicant Tracking Systems
Microsoft Word
Incident Management
Process Control
Organization
Quality Management
Writing
Management
Training
Coaching
Recruiting
Customer Service
Retail
Project Management
Team Building
Call Centers
Sdlc
Analytics
Disaster Recovery
Technical Writing
Vendor Management
Access
Business Analysis
Interviewing Skills
Team Building Facilitation
Mentoring
Morale Building
Queue Management
Call Center Operations
Strategic Communications
Internal Communications
Hipaa
Knowledge Management
Newsletters
Strategic Planning
Hiring
Applicant Tracking Systems
Microsoft Word
Incident Management
Process Control
Organization
Quality Management
Writing