Jayne Fabian Hoon

Cleveland, OH

Marketing And Advertising

Gojo Industries
Director, Customer Relationship Management
Swagelok 2013 - 2016
Global Communications Manager
Swagelok 2011 - 2013
Program Manager - Customer Relationship Management
Pnc 2009 - 2011
Vp, Senior Manager, Loss Mitigation Strategy
Pnc 2007 - 2009
Vp, Group Manager, Customer Interaction Management

Weatherhead School of Management at Case Western Reserve University
Master of Business Administration, Masters, Organizational Leadership Case Western Reserve University
Master of Business Administration, Masters Case Western Reserve University
Bachelors, Finance

Leadership
Strategy
Strategic Planning
Marketing Strategy
Management
Crm
Market Research
Project Management
Business Analysis
Direct Marketing
Program Management
Cross Functional Team Leadership
Marketing Communications
Business Development
Marketing
Customer Engagement
Process Improvement
Business Process Improvement
Product Development
Business Strategy
Business To Business
New Business Development
Analytics
Sales Management
Team Building
Brand Management
Continuous Improvement
Sales
Product Marketing
Advertising
Global Marketing
Segmentation
Manufacturing
Microsoft Dynamics
Lead Generation
Customer Experience Management
Action Plan Creation
Kpi Dashboards
Financial Analysis
Competitive Analysis
Customer Lifecycle Management
Voice of the Customer
Customer Segmentation Strategy
Sales Analysis
Value Drivers
Digital Marketing
Email Marketing
Online Marketing
Social Media Marketing
Corporate Finance

Education
Economic Empowerment

Prosci Certified Change Practitioner
Forrrester Cx Pro (Cx-I)