Jared A Dugan

199 Glorieta Dr, Saint Augustine, FL

Security And Investigations

Adt
Marketing Program Manager
T-Mobile Oct 2009 - Jan 2013
Business Support Manager
Protection 1 Security Solutions Oct 2009 - Jan 2013
Senior Manager of Telesales
T-Mobile Sep 2006 - Oct 2009
Team Manager
Walmart Mar 1994 - Nov 2001
Assistant Manager and Support Manager

Kansas State University 1997 - 2000
Bachelors, Bachelor of Science, Business Administration, Business Bishop Carroll High School 1989 - 1993

Customer Satisfaction
Management
Team Building
Call Centers
Leadership
Training
Customer Service
Call Center
Team Leadership
Coaching
Customer Experience
Sales
Performance Management
Customer Retention
Cross Functional Team Leadership
Operations Management
Sales Management
Account Management
Workforce Management
Strategy
Vendor Management
Training Delivery
Interviews
Telecommunications
Workshop Facilitation
Quality Assurance
Professional Communication
Leadership Development
Process Improvement
Sales Operations
Business Process Improvement
Contact Centers

Children
Education
Disaster and Humanitarian Relief