Jamie A Bound

United States

Computer & Network Security

Phoenix, AZ

Hospital & Health Care

Learning Management Systems
Instructional Design
Training Facilitation
Insurance
Hands on Training
E Learning
Workshop Facilitation
Project Management
Call Center
Sharepoint
Employee Engagement
Training
Needs Analysis
Call Centers
Blended Learning
Learning Management
Job Aids
Instructor Led Training
Captivate
Addie
Performance Consulting
Adult Learning Theory
Snagit
Team Building
Microsoft Excel
Program Management
Microsoft Office
Process Improvement
Leadership

AGIA

Aug 2012 to 2000
Instructional Designer/Training Specialist II
AGIA

Nov 2010 to Aug 2012
Training Specialist I
AGIA

May 2008 to Nov 2010
Policy Holder Maintenance Associate

University of Phoenix
Jan 2011 to Dec 2013
Associate of Arts in Healthcare Administration

Expert facilitator skills using both in classroom and computer based material. Expert skills in creating computer based modules using Articulate Storyline. Expert skills in the use of Microsoft Word, Excel, and PowerPoint Exceptional and professional customer service skills with both internal and external customers Expert organizational skills Expert ability to multi-task and work either in a team environment or with minimal supervision Strong attention to detail with emphasis in meeting or exceeding deadlines. 10,000 KPH in both alpha and 10-key data entry