Location:
2110 Newkirk Ave, Brooklyn, NY 11226
Industry:
Information Technology And Services
Work:
Cox Media Group Jun 2016 - Apr 2019
Information Technology Business Analyst
Cox Automotive Inc. Jun 2016 - Apr 2019
Senior Technology Service Manager
Cbeyond Aug 2013 - Jul 2014
Manager - Coordinated Services Data Entry
Cbeyond Mar 2013 - Aug 2013
Coordinated Services Supervisor
Cbeyond Jun 2012 - Mar 2013
Coordinated Services Sc
Education:
Emory University 2005 - 2009
Bachelors, Bachelor of Arts, Japanese Studies
North Gwinnett High School 2001 - 2005
Skills:
Networking
Telecommunications
Leadership
Team Leadership
Troubleshooting
Call Centers
Customer Satisfaction
Training
Vendor Management
Voip
Account Management
Management
Project Management
Software Documentation
Access
Customer Service
Data Analysis
Customer Engagement
Project Coordination
Sales
Process Improvement
Time Management
Soft Skills
Customer Experience
Crm
Team Building
Business Process Improvement
Voice Over Ip
Market Research
Team Management
Data Entry
Teamwork
Inventory Management
Analysis
T1
Computer Repair
Building Relationships
Customer Relationship Management
Microsoft Access
Languages:
English
Japanese
Certifications:
Six Sigma Yellow Belt
Six Sigma Green Belt
Itil Foundations
Team Kanban Practitioner
