Iyad Abdel Latif

Pittsburgh, PA

Insurance

Highmark Inc.
Vulnerability Information Security Analyst
Highmark Inc. Oct 2015 - Nov 2017
It Infrastructure - Security Analyst at Highmark Inc
Bny Mellon Feb 2011 - Aug 2015
It Support Specialist Ii
Vision For Computer Jun 2005 - Aug 2006
Help Desk Support

Robert Morris University 2012 - 2014
Masters, Master of Arts, Computer and Information Systems Jami'at Al - Balqa Al - Tatbiqiyya 2006 - 2010
Masters, Bachelors, Master of International Studies, Management

Windows 7
Troubleshooting
Windows Server
Active Directory
Computer Hardware
Lotus Notes
Laptops
Network Security
Microsoft Office
Printers
Help Desk Support
Software Documentation
Windows
Operating Systems
Bmc Remedy
Antivirus
Microsoft Sql Server
Group Policy
Citrix
Microsoft Exchange
Technical Support
Network Administration
Windows Xp

Arabic
English

License Jmdb5Dfkvde11V0R

United States

BNY Mellon

Feb 2011 to 2000
IT Support Specialist II
Vision for Computers Co

Jul 2009 to Mar 2010
Help Desk Support -Amman, Jordan
Beauty Secrets

Jun 2009 to Sep 2009
Internship - Amman, Jordan
Pizza Hut

Aug 2007 to May 2009
Customer Service Specialist - Amman, Jordan
Vision for Computers Co

Jun 2005 to Aug 2006
Help Desk Support - Amman

Robert Morris University
Pittsburgh, PA
2012 to 2014
Masters of Science in Information Security & Assurance
Balqa'a Applied University
Jan 2006 to Jan 2010
B.Sc. in Management Information Systems
CompTIA
Pittsburgh, PA
2012
Certification in A+

The ability to work independently on assigned tasks. Self-motivated. Outstanding ability to learn new skills in a timely fashion. Work well with others as a team member. High customer service and communication skills. Outstanding ability to multitask. Good HTML background. MS Office, Windows OS, MAC OS. Troubleshooting software and hardware on PCs Mobile devices troubleshooting. Strong analytical skills. MS Outlook and Lotus notes support. Strong networking background. Peripherals support. Backup and recovery. Troubleshoot motherboards and other hardware related issues, Build custom computers.