Ismael A Tubens

Assistant Manager at Haan

Greater Philadelphia Area

Consumer Goods

Prince Telecom

Sep 2010 to 2000
Telecom/Cable Installation Technician
Various Cities in States

Dec 2008 to 2000
Independent Product Marketing Consultant
Various Retail Companies

Jul 2009 to Sep 2010
Manager / Team Leader

Comcast University
Philadelphia, PA
Jan 2010 to Jan 2011
Cisco Certified Entry Networking Technician (CCENT) - [Self Study], Network Infrastructures (LANs, WANs, VoIP, Wireless, Video and Network Security), VoIP (CHN, CDV, Call Manager/Call Unity/Unified Communications Services/Phones), DOCSIS, Customer Service, Network Products (CHSI/CHN/CDV/CBC and Broadband Cable), Ladder, Pole, Bandwidth Meter, Drop Replacement, Field Technician, Boson NetSim 8.0 (Routers, Switches, Stations), Remedy Ticketing Engine
Community College of Philadelphia
Philadelphia, PA
Jan 2004 to Jan 2008
Associate in Business Administration, Algebra, English (Advanced Reading / Writing), Art, History and Biology
Central High School
Philadelphia, PA
Jan 2001 to Jan 2003
Creative Writing & Public Speaking, Calculus, Mentally Gifted English, Drama, Social Science

Wireless Networking: WLANs, Cisco Catalyst 6500 Series Wireless Services Module (WiSM), Cisco Planner. Networking: LANs, WANs, VoIP, Wireless, Network Infrastructures, IPv4, Gateways, IP Addressing Schemes (Subnetting, VLSM/CIDR). Technologies/Protocols/Servers... TCP/IP Protocol Suite [TCP/IP, TCP/UDP, HTTP/HTTPS, DNS/DHCP, SMTP/POP3], WAN Technologies [Internet, Ethernet (10/100/1000), Fast Ethernet, Gigabit Ethernet, Metro Ethernet, Fiber-Optics, Leased Lines, T1], Layer 2 Technologies [Switches], Layer 3 Technologies [Routers, Switches], Internet Services (Servers) [Web, E-Mail, FTP, Proxy, E-Commerce, Streaming Media, File, Mobile Info]. Management Tools: Network Troubleshooting Tools [debug, ping, traceroute, ipconfig, winipcfg, Telnet, SNMP (Transient), McAfee]. Operating Systems: Cisco IOS, Windows [7/Vista/XP/2003/2000/NT/ME/98... Mozilla Firefox, Workstation [XP/2000, 4.0], Nortel. Applications: MS Office Suite [Project, Visio, IE, OE, Outlook, Exchange, BackOffice, Proxy Server, SQL Server, Visual Studio, Active Directory, SharePoint, Excel, Word, PowerPoint, Access], Norton [Antivirus, Antispam], Outlook Web Access [IMAP/POP3/ MTP/LDAP], MacAfee Antivirus. Hardware: Routers / Series [Cisco, Linksys, Nortel], Switches [Cisco, Linksys, Nortel], Firewalls [Windows], Firewall Systems (McAfee, Symantec, MS), Comcast Technologies [CHSI/CHN/CDV/CBC], CSU/DSU, PCs, Macs, Printers, Scanners, Fax, Photos. CRM/CTI: VoIP, Client/Server/IVR, Unified Communications [Call Manager, IPCC, Symposium Express, CallPilot, MAT, Intelligent Call-Routing], Call Center Implementation, Network Solutions. Languages: HTML/XML. Products: Shecys Girls Night Out, Bellitoria, Castella, Metro PCS, HAAN Corp., Verizon FIOS, Window Wizards, Metro Dash, Amtrak, Roxul Insulation, Home Depot, T-Mobile, NBC (Education Nation), Comcast.